Senior Digital Producer

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A bit about your role

As our Senior Digital Producer, you will create and deliver high‑quality content across nbn’s digital ecosystem, including the public website, customer centre, email and chatbot channels. You will partner closely with marketing, brand and product SME’S to gather insights and translate them into clear, engaging and accessible content that supports customer understanding and business outcomes. With a strong sense of agency, you will manage the content go‑to‑market timeline end‑to‑end, ensuring delivery is seamless.

You will edit and proofread digital content to ensure it aligns with nbn’s brand voice and best‑practice standards. Using data and customer insights, you will recommend improvements to content, UX and UI, enhancing copy and layout to improve the customer experience and work closely with IT Delivery teams to support the ongoing evolution of nbn’s digital platforms within an Agile environment.

This opportunity is a part‑time job share role, three days per week, in a 7-month fixed term contract.

A bit about you

You have hands‑on experience delivering content‑led initiatives, from complex migration projects through to content refresh, simplification and thoughtful categorisation that improves clarity and usability. You have exceptional stakeholder management skills and operate as a collaborative communicator who builds strong relationships and influences with care.

You are confident using Adobe Experience Manager, WordPress or similar CMS platforms, with a solid understanding of HTML and URL content structures. You bring capability in basic graphic design and multimedia editing, along with experience in analytics, reporting and insights generation, and a genuine interest in emerging technologies such as generative AI, marketing automation tools and Google Analytics.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a part‑time job share role, three days per week in a 7-month fixed term opportunity and applications will close at midnight on 23rd February 2026.

To be eligible for this role, you must have full working rights in Australia.