Senior Director Data & AI - ANZ

• Innovate at scale and shape how millions of customers experience the future of digital financial services through data and AI.
• At Zip, we’re building the next generation of intelligent financial experiences - powered by insights, automation, and innovation.
• Lead a world-class team driving smarter decisions, personalisation at scale, and AI that truly makes a difference for our customers.

At Zip, we’re scaling fast, innovating faster, and using data to shape the future of digital financial services. As our new Senior Director, Data & AI, you’ll define the vision and strategy that unlocks the full power of data and intelligence across the organisation. You’ll accelerate our data and AI maturity, build upon the foundations for responsible and scalable innovation, and lead the creation of AI-powered solutions that transform how we serve our customers and merchants.

Reporting to the CIO, you’ll lead a high-performing team of data scientists, engineers and analysts - championing ethical AI and embedding intelligence into every decision, experience and product we deliver

• Lead the design and delivery of Zip’s enterprise data and AI strategy, ensuring alignment with business goals and customer outcomes.
• Establish and scale data and AI governance frameworks that safeguard accuracy, accessibility and security.
• Lead and inspire a high-performing team that brings together expertise in data engineering, analytics, experimentation and generative AI.
• Drive the implementation of advanced analytics, machine learning and AI models that enable smarter decisions and transformative customer experiences.
• Partner with senior leaders across Zip to identify high-impact data and AI opportunities, ensuring investment in solutions that deliver measurable business value.
• Champion a culture of innovation, continuous learning and ethical AI practices.

• Extensive experience in data and analytics leadership roles, ideally within financial services or technology-led environments.
• Proven success designing and executing data and AI strategies that support large-scale business transformation.
• Deep technical understanding of data management, cloud-based platforms and modern AI frameworks.
• Strong leadership skills, with a track record of building diverse, high-performing teams and inspiring cross-functional collaboration.
• Exceptional communication skills, capable of translating complex insights into clear, actionable outcomes for senior stakeholders.
• Experience navigating regulatory frameworks relevant to data and AI in financial services.
•  A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU) 
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne) 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.