At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Senior Director, Safety supports MTM Transit’s mission by leading the development and delivery of safety protocols, fostering a safety culture across MTM Transits’ multi-state workforce.
This will be accomplished by:
- Ensuring all locations and employees are being trained consistently, and in accordance with both State and Federal regulations, as well as any contract specific requirements
- Ensuring that the organization is compliant with all required federal and state processes and programs such as drug and alcohol testing
- Reporting and data analytics to include root cause analysis and creative solutions
- Audit, analysis and the creation of strategy at the corporate and division level
- Ensure that safety remains a top priority by regularly updating practices and protocols
Location: Hybrid-Remote in the U.S. The Ideal candidate is located in the Central Region of the U.S.
This position requires travel, 50%+ of the time, within the U.S.
What you’ll do:
- Serve as corporate owner for the development and implementation of standard operations procedures (SOP’s) for all site specific and organization safety training and regulations
- Provide daily guidance and leadership to direct reports and the Safety staff, located throughout the organization
- Oversee the creation and delivery of safety videos, manuals, polices, procedures, and programs, both site specific and at the corporate level
- Work collaboratively with Transit and Operations Leadership to ensure safety initiatives and cultural expectations are being met, including the Safety Program’s goals, objectives and short and long-term strategies
- Conduct comprehensive analysis to determine need, project scope and best training methodology to ensure that safety training fulfills the needs and objectives of each location, as well as the company
- Oversee annual audits of both employee safety training files as well as site safety evaluations
- Provide safety metrics and reporting, to be presented on a monthly and quarterly basis
- Oversee the management of classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity
- Oversee the management of Corporate Safety Incentives and programs, which includes, but is not limited to: assignment of safety points, random audits of employee safety performance vs point system, recognition of high performers, and effectiveness of safety program
- Oversee the development and monthly ongoing/refresher training in problematic topics relevant to the service and service area
- Conduct, with the partnership of HR and the local safety staff, the investigation of vehicle accidents, occupational injuries and make recommendations regarding cause, preventability and retraining
- Collaborate with corporate Marketing to ensure all training program material and resources are consistent, professional and easily accessible, organization wide
- Ensure and oversee that all new implementations have an all-encompassing safety training plan for all new employees that includes start up for leaders, internal staff and external stakeholders
- Seek out new and more effective training techniques, suggest and lead enhancements to existing safety training programs
- Oversee the update of training materials to ensure instructional integrity
- Oversee the selection, training and hiring of all safety positions
- Other duties as assigned
What you’ll need:
Experience, Education & Certifications:
- High School Diploma or G.E.D.
- 10+ years of transit/ paratransit safety management experience or related experience
- 8 + years’ professional facilitation experience in safety training role
- 5+ years of management experience
- Must possess a valid driver’s license
Skills:
- Ability to maintain high level of confidentiality
- Ability to acquire and maintain strong knowledge of service/products that MTM Transit offers, protocols, policies and procedures
- Ability to prioritize assigned projects, incidents, and requests
- Strong communication skills, including presentations
- Ability to effectively communicate with all levels of management
- Strong planning and organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment
- Ability to function independently and as part of a team with a positive attitude, strong work ethic and Demonstrate a high level of ownership
- commitment to excellence
- Knowledge of Microsoft Windows and Office software applications with advanced skills in Word, Excel and PowerPoint
- Ability to work cordially, professionally, collaboratively, and diplomatically in dynamic environment with ongoing display of sound judgment in dealing with sensitive interpersonal and business matters
- Ability to interpret a variety of documents such as technical data, operating instructions and policy/procedure manuals
- Ability to recognize safety improvement opportunities and gaps and clearly identify and articulate options and tools available to help drive desired behavior
- Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff
Even better if you have...
- Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred
- Certified Safety Professional (CSP) preferred
What’s in it for you:
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
Salary Min: $127,280
Salary Max: $190,920
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
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