Senior Domain Expert

Job Summary

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Join the SMSC Revolution

Are you ready to make waves in the world of technology? Do you have a passion for innovation and a knack for problem-solving? If so, we have the perfect opportunity for you!

About Us: At SMSC, we believe that old is gold! While SMS might seem like a relic from the past, it's still a powerful tool in the digital age. Our mission is to harness the potential of SMS technology and transform it into a cutting-edge solution for modern communication challenges.

Why SMS? In a world dominated by flashy apps and instant messaging, SMS remains a reliable and universal form of communication. It's simple, effective, and reaches every corner of the globe. By joining our team, you'll be at the forefront of revitalising this timeless technology and making it relevant for the future.

What You'll Do: As a Senior Domain Expert B2, you'll play a crucial role in shaping the future of SMS technology. You'll work with a dynamic team of experts to develop innovative solutions, optimise existing systems, and ensure seamless integration with new technologies. Your expertise will help us stay ahead of the curve and deliver exceptional results to our clients.

Focus of the Role

We are looking for a highly skilled Senior Domain Expert to join our Network Engineering team. This role is critical in ensuring that the Telstra network, especially the Mobile Messaging SMSC platform, delivers a superior network experience for our consumer and business customers. You will leverage your deep telecommunications network expertise to provide specialist analysis, design, development, automation, and deployment in network-specific technology domains. This includes developing platform-specific technology roadmaps and making technology investment recommendations for Short Message Service (SMS).

What We Offer

• Performance-related pay

• Access to thousands of learning programs so you can level-up

• Global presence across 22 countries; opportunities to work where we do business.

• Purchased annual leave scheme

• Additional Telstra day off

• Additional 30% off Telstra products and services

• Toolkit provided (laptop + mobile phone + plan paid for)

Key Responsibilities:

• Lead the design, installation, integration, and maintenance of SMS messaging technologies, platforms, and systems.

• Gather and review messaging requirements and user stories, provide estimates, create design specifications, and work with engineers and architects to assess and test software and hardware interactions.

• Develop and execute automated test plans based on business requirements, working with engineers, architects, and clients to validate test environments and results.

• Collaborate with Product Owners and Engineers to address business needs and develop solutions for messaging technologies.

• Provide regular project updates, both in writing and verbally, to key stakeholders.

What We're Looking For:

• A deep understanding of SMS technology and its applications

• Strong problem-solving skills and a creative mindset

• Experience in developing and implementing innovative solutions

• Excellent communication and collaboration abilities

• A passion for staying updated with the latest industry trends

Qualifications:

• Deep technical knowledge and subject matter expertise in Telco technologies, specifically SMS, SS7, SIP, Diameter, and Software Engineering.

• 5+ years of experience with a minimum bachelor's degree in software engineering, Telecom Engineering, or equivalent.

• Experience in Requirement Analysis, Application Design, Programming, Automation, Design Thinking, and overall Software Development Life cycle.

• Strong communication skills to explain technical procedures and relevant solutions to senior stakeholders.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected].