Summary
As a MXDR Engineer, you are a true multitasker with both technical depth and strong communication skills. Deploying and maintaining MXDR solutions is your core responsibility—your "bread and butter." You assess customer needs, collaborate with stakeholders across organizational levels, and ensure their environments become safer and more resilient against threats.
Your expertise is also a trusted resource within the team. Whether it's helping the SOC interpret the logging associated with a Splunk alert, troubleshooting CPU spikes of CrowdStrike agents during a DFIR engagement, or assisting SDM in interpreting technical questions —you’re the go-to person.
This role requires a broad skill set. A major focus is on technical consultancy, meaning a strong technical foundation, professional communication skills, and a passion for continuous learning are essential. We’re looking for someone with experience in IT systems administration. Familiarity with Microsoft Sentinel and Splunk platforms is a strong plus.
Because this is a customer-facing role, you should feel confident engaging with clients in both in-person and digital environments. As part of a global organization, proficiency in written and spoken English is a must.
Responsibilities
Implement and support MXDR solutions for customers, ensuring effective deployment and configuration.
Independently manage small to medium-sized projects, proactively addressing technical and organizational challenges.
Serve as a Subject Matter Expert on MXDR tools, supporting and advising customers and colleagues across teams.
Contribute to client deliverables—such as reports and presentations—with minimal supervision.
Continuously improve the MXDR services through automation, process enhancements, and knowledge sharing.
What were looking for in you
Proficient in one or multiple MXDR technologies;
Demonstrated ability to analyze and interpret data;
Effective project management and communication skills.
Ways of working
- Focusing on Clients and Customers.
- Working as One NCC.
- Always Learning.
- Being Inclusive and Respectful.
- Delivering Brilliantly.
- Looking Externally
Our company
At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.
Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.
Come join us?
What do we offer in return?
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:
- ⏰Flexible working
- 💸 Financial & Investment
- Pension
- Share Save Scheme
- Maternity & Paternity leave
- 🙋🏾Community & Volunteering Programmes
- 🧑🏻 🤝 🧑🏻 Employee Referral Program
- 🧘🏻 Lifestyle & Wellness
- 🎓 Learning & Development
- 👨🏿 🦽 Diversity & Inclusion
So, what’s next?
If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to [email protected] .
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.
If you do not want us to retain your details, please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
