Senior Engineering Manager, Provisioning Lifecycle Service

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Join as a Senior Engineering Manager to lead provisioning-lifecycle team reporting to the head of Core Provisioning. Our teams are responsible for orchestrating the lifecycle of customer instances of all of Atlassian's products. For example, when customers sign up to Jira dozens of back end systems are involved - databases need to be set up, shards need to be selected, user bases need to be created etc.. Provisioning lifecycle service is managing the system of record for lifecycle events and d reliably across the organisation. We are also responsible for managing other lifecycle events such as changing licenses, adding additional products or deleting or suspecting subscriptions.
Be a part of the ongoing growth in this area as we expand the platform to on board the many new products being developed, and evolve Provisioning Lifecycle Service to handle the new bundling and lifecycle requirements that flow from Atlassian's System of Work, and fuel growth in the enterprise market.
Your Responsibilities Will Include

• Coaching and leading 12 ~15 engineers, supporting them in their professional development to unlock their potential, and encouraging them to step outside their comfort zone to grow and excel.
• Work with the organisation's leadership team to deliver upon the strategic vision and plan for the platform and build quarterly plans to give your team direction.
• Be accountable for and lead effectiveness of the delivery of projects across your team.
• Ensure operational excellence across the services you manage.
• Work with partners across Atlassian to understand our users needs and promote usage.

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .