Senior Enterprise Strategy and Continuous Improvement Specialist (Continuous Improvement focus)

• Shape enterprise continuous improvement at one of Australia's most iconic institutions

• Newly created permanent position

• Sydney-based hybrid work environment

ABOUT THE TEAM

The Enterprise Strategy and Change Department enables the Reserve Bank of Australia to deliver on its Corporate Plan by coordinating enterprise strategic planning, governing the enterprise project portfolio, delivering IT-enabled change, and embedding a continuous improvement (CI) capability.

As part of this department, the Strategy & Continuous Improvement team plays a central role in shaping the Bank's strategic direction and driving operational excellence. This newly created role will report to the Manager – Continuous Improvement, and work closely with the Manager – Strategic Planning to support enterprise-wide initiatives. While the primary focus of this role is on enterprise continuous improvement, the role will flex to support strategic planning and execution efforts as needed, ensuring balanced delivery across the broader team.

ABOUT THE ROLE

As a Senior Strategy and Continuous Improvement Specialist (Continuous Improvement focus), you will:

• Lead enterprise continuous improvement capability development, partnering with senior leaders and business units to shape and execute enterprise-wide continuous improvement initiatives, embed improvement practices that enhance efficiency and effectiveness, while aligning with the Bank’s strategic priorities.

• Design and evolve the Bank’s enterprise CI frameworks and systems, ensuring robust governance, performance alignment, and integration with strategic planning processes.

• Conduct structured analysis and process reviews to identify improvement opportunities, validate hypotheses, and inform decisions that support both operational excellence and strategic outcomes.

• Facilitate CI workshops, problem-solving sessions, and capability uplift programs across the organisation to build a culture of continuous improvement that complements strategic objectives.

• Develop innovative CI solutions to address complex organisational challenges, ensuring they deliver measurable impact and support long-term strategic direction.

• Collaborate with the enterprise strategy team as needed to ensure improvement initiatives are prioritised and aligned with enterprise strategy.

• Engage executives, committees, and governance bodies through clear communication and compelling storytelling that demonstrates the value of CI in achieving strategic goals.

• Help build a high-performing, values-led CI function that drives operational excellence, fosters alignment, and amplifies enterprise impact.

ABOUT YOU

You are a collaborative problem solver and improvement champion with a passion for driving operational excellence and meaningful change. You bring:

Experience & Expertise

• 6 to 8+ years’ experience in continuous improvement, process optimisation, and transformation within large, complex institutions, with exposure to strategic alignment.

• Minimum 5 years in a CI / operational excellence or consulting role at Manager level or equivalent (e.g., Big Four, Tier 1.5, MBB); strong improvement and consulting toolkit (very highly regarded).

• Experience in financial services or public sector environments (highly regarded).

• Strong analytical and stakeholder engagement skills, with the ability to shape enterprise CI frameworks, apply proven methodologies, map processes, identify improvement opportunities, and design performance and benefit realisation models that quantify, forecast, and link initiatives to strategic outcomes.

• Experience designing and applying organisational value chains to identify improvement opportunities, drive measurable benefits, and enable strategic impact at scale (highly regarded).

• Proven ability to translate improvement opportunities into actionable plans and measurable benefits, aligned with enterprise strategy.

• Experience supporting executive-level engagements and enterprise-wide improvement initiatives, ensuring alignment with strategic priorities.

Skills & Capabilities

• Proficient at synthesising a variety of information and data into insights, options, and recommendations.

• Excellent communication skills (verbal, written, and visual) with the ability to influence and engage across all levels.

• Strong workshop design and facilitation skills (e.g. framework & methodology / strategy / program & opportunity co-design, strategic planning, process mapping / improvement, capability uplift).

• Ability to work autonomously and collaboratively in a high-performing team.

• Comfortable navigating ambiguity, learning and adapting quickly, and delivering results in a dynamic environment.

• Understanding of financial services regulation, compliance, and institutional accountability (highly regarded).

Qualifications

• Tertiary qualifications in Business, Finance, Economics, Engineering, or a related discipline.

• Postgraduate qualifications, e.g. MBA (highly regarded).

• Certifications in Human-Centred Design, Design Thinking, Agile, Lean Six Sigma, Certified Quality Engineer, or Project/Program Management (e.g. PRINCE2, MSP, PMI) are advantageous but not mandatory.

Why Join Us

• Purpose-driven work that shapes the prosperity of Australia.

• Opportunity to influence enterprise-wide strategy and transformation in a unique central bank context.

• Collaborative, high-integrity culture that values excellence, learning, and inclusion.

• Hybrid working model with flexibility to work from home and the office, as agreed with your manager.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

.