Senior Experience Designer

Our Experience Design team creates intuitive, engaging experiences that people want to visit, use, and visit again. They know how a product should look, feel and work, and understand what users need and want in the digital space and in real life. 

Here’s what you should know if you want to be a Senior Experience Designer at R/GA:

On any given day you might

• Conduct interviews, competitive research, design explorations, and strategic analysis
• Create interactive experiences that are useful to users and promote our client’s businesses 
• Identify key ideas to drive projects and how to implement them in multiple channels 
• Provide deliverables including prototypes, proof of concept documents, wire frames, user flows, use cases, and user scenarios
• Present various aspects of the user experience to development team and clients 
• Track and monitor progress on development and quality of the experience
• Work with other disciplines including SEO and Data, Visual Design and Strategy.

The ideal person

• Has proven design experience with examples of successfully launched projects that demonstrate strategic, conceptual and creative thinking
• Is exceptionally organized and able to switch between different projects in a fast-paced environment 
• Understands interactive experiences, channels, and design principles
• Is proficient in underlying interactive technologies, such as web and mobile
• Exemplifies grace under pressure
• Has exceptional presentation and written communication skills
• Is a natural leader and comfortable working directly with clients
• Being comfortable designing experiences while maintaining a clear understanding of the larger context.

You bring

• 5+ years’ experience in Experience Design 
• Product and service design experience 
• Proficiency in Figma, Miro and G-Suite 
• Proficiency in building and using design systems
• Expertise using AI tools and products as part of your workflow
• Mentorship experience highly valued

Our purpose is to create a more human future. We lead by our six values:

• We’re kind humans. We’re not “resources”, we’re real people. We treat everyone with integrity and respect, and leave our egos in the elevator.
• We’re outsiders. We go where others won’t to uncover hidden opportunity. We challenge tradition and ignore the status quo. We don’t care what everyone else is doing, only what we’re doing next.
• We’re better together. None of us are as good as all of us. Brilliant ideas can come from anywhere, but more often than not ours come from everyone. We thrive on our differences and actively collaborate across regions, time zones, and cultures.
• We’re changemakers. We choose to embrace change. We don’t just react to today; we act on tomorrow. We want to change the world (and we’re not afraid of changing ourselves in the process).
• We’re radical optimists. We’re in love with the possibility, but never blind to the reality. We can tease out the potential in any problem, and once we find the silver lining, we’ll get to work mining it.
• We’re always learning. We stay relentlessly curious, forever looking for new ways of doing things. We know there’s no such thing as perfection, and that’s fine, because the journey is just as important as the destination.

Diversity

No-matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please do let us know.