Senior Fraud Risk Oversight Associate
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Senior Fraud Risk Oversight Associate (Sr. Associate, Operational Risk) is responsible for providing sound risk management through data driven decisions.
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Oversees digital bank build/run activities and payment hub integration and operationalization activities including review and challenge of business requirements, development stories, test case results, development defects, operational readiness documentation, production incidents, Issue Management, New Products and Business Activities, and Risk Control Self-Assessment.
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Identifies, manages and reports on the company's risk areas, with a focus on online banking. Evaluates the adequacy and effectiveness of data, document retention, and monitoring systems.
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Imparts effective review and challenge of fraud strategy, design, implementation, and execution
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Ensures a robust set of standards and policy exist which depict key risks of processing online bank transactions and the controls necessary to be successful
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Identifies ad hoc data, reporting and analytics which will not only detect fraud but also clearly depict risk compared to appetite
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Analyzes various types of fraud as well as reviews fraud strategies, evaluates fraud trends, explains fraud losses, identifies and assists with the closure of gaps and related deliverables
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Recommends, develops and implements risk capabilities necessary that utilize processes, tools, and techniques for detecting, addressing and preventing fraud to effectively mitigate risk
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Executes and manages the development of procedures, ongoing maintenance of controls, mitigation plans, testing, and risk assessments
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Ensures adherence to the policies and procedures established by the company.
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Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.
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Monitors and manages risk/exposure and compliance with the company's policies.
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Performs fraud risk assessments on both function and processes existing within the Line of Business to identify areas of opportunity to mitigate fraud impacts and to be in compliance with the risk framework requirements.
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Builds relationships with internal and external business partners and industry peers to facilitate information-sharing opportunities and identification of best practices in regards to fraud risk.
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Oversees data models to support business unit analytics and performance management.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Education: Bachelor's Degree in Business, Finance, Management or related field or equivalent work experience.
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Work Experience: 9+ Years Fraud Risk Management/Controls Experience in fraud, payments, and digital / online banking.
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Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.
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Strong knowledge of workflow/processes and risks/controls, including payment origination and related payment hub and system integrations.
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Deep knowledge of digital fraud risks and prevention, detection, recovery and deterrence techniques relating to both existing and anticipated threats.
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Familiarity with industry digital fraud solutions and able to formulate and bring recommendations to the business.
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Strong risk, process, and control validation and/or assessment skills.
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Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
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Ability to adjust to new developments/changing circumstances.
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Ability to act with a sense of urgency and drive issues/projects to closure.
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Ability to effectively interact with senior management and vendors as necessary.
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Ability to adapt and adjust to multiple demands and competing priorities.
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Strong written and oral communication skills.
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Strong analytical, organizational and project management skills.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$93,750.00 USD
Maximum:
$165,000.00 USD
Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.
