Senior Generative / Gen AI Engineer

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

As Gen AI Engineer at NCS Australia, you’ll be instrumental in designing, developing, and deploying machine learning models using frameworks like TensorFlow, PyTorch, and scikit-learn. You’ll build sophisticated agentic workflows powered by Generative AI and apply advanced analytics, NLP/NLU, and statistical techniques to solve complex business challenges. Your work will focus on optimising model performance and scalability in a high-volume, real-time telecommunications environment.

You’ll collaborate closely with data engineers to prepare and transform large-scale datasets using tools such as Apache Spark, Hadoop, and SQL. Leveraging cloud-native technologies across AWS, Google Cloud Platform, and Azure, you’ll deploy AI models into production and ensure their ongoing effectiveness through robust monitoring systems using MLOps tools like MLflow, Kubeflow, and TensorBoard.

In this cross-functional role, you’ll partner with software engineers, data scientists, product managers, and business stakeholders to define impactful AI use cases. You’ll also play a key role in communicating complex AI concepts to non-technical audiences, driving adoption and strategic decision-making. Staying current with the latest advancements in AI, data science, and MLOps will be essential as you help shape the future of AI at NCS Australia. A key part of your role will be presenting compelling Proof of Value demonstrations and clearly communicating the business impact of your technical work to a diverse range of client stakeholders

• Prior experience in a similar role, ideally in an enterprise level project environment.
• Solid, hands-on experience building advanced AI solutions using Retrieval-Augmented Generation (RAG) patterns, with practical skills in frameworks like LangChain, LangGraph, CrewAI, and platforms such as the Google AI Development Kit.
• Experience implementing MLOps principles and automated CI/CD pipelines to deploy, monitor, and maintain the performance and health of machine learning models in production.
  Significant years of experience in AI/ML development with a strong technical track record.
• Proficiency in Python, R, and Java.
• Hands-on experience with ML frameworks (TensorFlow, PyTorch, Keras).
• Familiarity with data engineering platforms (Spark, Hadoop, SQL).
• Experience with cloud platforms (AWS, GCP, Azure).
• Solid understanding of layered architecture and microservices.
• Strong skills in automated testing and performance measurement for AI solutions.
• Proven ability to discover and design novel AI use cases or products.
• An exceptional ability to communicate complex technical concepts clearly and effectively to a range of audiences, from technical teams to non-technical business stakeholders

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks