We are seeking a Senior Manager to lead our Accounts Receivable team, overseeing the management of trade receivables for a global client base. In this strategic role, you will provide leadership and guidance to a team, drive process improvements, and ensure the accuracy and efficiency of billing, invoicing, and reconciliations across multiple systems. You will work closely with internal teams across regions, manage complex account discrepancies, and collaborate with the collections department to optimize payment terms and cash flow.
Roles & Responsibilities:
- The Senior Accounts Receivable Manager is responsible for managing and improving the company’s credit control processes, ensuring timely collections, and reducing overdue accounts. This role will lead the dunning process, working closely with finance, account management, and legal teams to enforce credit policies, manage client escalations, and mitigate credit risk.Lead and oversee a team responsible for managing the trade receivables of the entire group, handling clients from a diverse international portfolio. Provide strategic leadership, mentorship, and guidance to ensure team efficiency and performance.
- Spearhead the management of Monthly Invoice Runs (Recurring & Ad-Hoc). With the aid of the billing system; create, review & ultimately distributing invoices to clients. Over +1,100 invoices a month.
- Manage Invoice sync and reconciliations to our Xero system.
- Improve automation and efficiency within the credit control process
- Lead the enhancement and automation of Xero Accounting and the billing systems to cater for AR ongoing requirements
- Work closely with Accounts Management and Finance teams, the teams locate in all regions and thus excellent communication (written and verbal) skill is a must and can handle enquires from internal departments and external clients in a professional way.
- Handle complex payment disputes, working with internal teams to reach resolutions. Develop strategies to minimize payment delays and improve cash flow. Oversee the management of payment records and account statuses.
- Obtain information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date.
- Conduct credit checks on new and existing clients, advising on appropriate credit terms and deposit requirements. Continuously assess high-risk clients and propose adjustments to credit limits.Prepare weekly and monthly reports on outstanding debts, collections performance, and bad debt provisions. Analyze debtor trends and recommend policy enhancements to reduce payment delays.Foster continuous learning through professional development opportunities, keeping up-to-date with industry trends and best practices in accounts receivable and financial management.
- Other ad hoc projects as requested.
- Proven experience in client billing and accounts receivable management
- At least 10 years of experience in this field with senior managerial experience
- At least a Bachelor’s Degree in Finance, Business or equivalent.
- Excellent written and verbal communication skills in English
- Strong systems skills
- Able to develop controls and processes
- Able to self-motivate and work independently in a fast-paced environment.
- Intermediate/Advanced skills in Microsoft Excel functions required
- Critical thinking, problem-solving skills
- Good sense of responsibility and responsiveness
- Prior experience working in an international environment is preferred
Performance Indicators (KPIs)
- DSO (Days Sales Outstanding) reduction and improvement in collection rates.
- Reduction in bad debt provisions and write-offs.
- Compliance with internal credit policies and legal guidelines.
- Timely and effective escalation of high-risk accounts.
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Business & Corporate Services provided:
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
For more information, please visit
OVERVIEW
We Measure Success by Results, Not Hours Worked
No timesheets.
At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
- We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly.
- We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it’s better to build lasting value than to chase a one-time payout.
- We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way.
- We're global. We offer career opportunities across the world-whether it's new job roles or international locations.
- English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world.
- We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success.
- We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership.
- We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions.
- We believe flexibility drives success. Our company is built on trust, and that’s why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it’s old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.
Ready to take the next step in your career with us? Apply now!
**Kindly review the provided privacy notice () to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
