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Qantas

Senior Manager, Commercial Strategy

Posted 2 Days Ago
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In-Office
Melbourne, Victoria
Senior level
In-Office
Melbourne, Victoria
Senior level
Lead Jetstar's commercial strategy for a $5B+ revenue portfolio, focusing on modern retailing, channel distribution, and commercial transformation.
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Company Description

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

Job Description

At Jetstar, we’re not just flying people around the region — we’re reshaping how modern airlines create value. As our Senior Manager, Commercial Strategy, you’ll sit at the centre of a $5B+ revenue portfolio, leading the strategic response to one of the biggest shifts our industry has ever seen: modern retailing, dynamic offers, and AI-enabled distribution.

This is a rare opportunity to define how Jetstar monetises its product portfolio end-to-end — across flight products, ancillaries, loyalty, digital, and indirect channels — and to ensure the whole truly becomes greater than the sum of its parts.

What you’ll be doing:

You’ll own and drive Jetstar’s overarching commercial strategy, working shoulder-to-shoulder with product leaders across the business. This is a hands-on, high-impact role for someone who blends strategic rigour with commercial judgement and influence. We’re looking for a commercially minded strategist who thrives in complexity and knows how to influence outcomes without relying on hierarchy.

Key areas of focus include:

  • Whole-of-portfolio commercial strategy
    Synthesising individual product strategies into a single, prioritised commercial roadmap with clear investment logic and portfolio-level outcomes.
  • Embedded product strategy leadership
    Leading and developing a team of Commercial Strategy Leads who are embedded within product teams — co-authoring strategies, challenging thinking, and strengthening commercial outcomes.
  • Distribution & modern retailing strategy
    Owning Jetstar’s forward-looking channel and distribution strategy, including OOSD, AI-enabled selling, digital platforms, indirect channels, and next-generation retailing models.
  • Commercial thought leadership
    Bringing external market intelligence, global benchmarking, and emerging trends to shape strategic decisions and investment narratives at senior leadership level.
  • Commercial transformation
    Identifying the strategic capabilities that will unlock Jetstar’s next phase of growth and ensuring the portfolio continues to evolve in line with customer behaviour, technology, and competitive dynamics.

You’ll bring:

  • 7+ years’ experience in commercial strategy, portfolio management, revenue or distribution roles (airline, travel, or comparable consumer sectors preferred)
  • Background in top-tier management consulting or equivalent strategic roles highly regarded
  • Strong understanding of modern retailing, airline distribution, OOSD, or AI-enabled selling (or the curiosity and capability to master it quickly)
  • A proven ability to build compelling business cases and influence senior decision-makers
  • Exceptional communication, storytelling, and stakeholder management skills
  • A track record of developing high-performing teams in matrix environments
  • An MBA or postgraduate qualification is highly regarded but not essential

Applications close: Monday 16 March 2026

Your Life At Jetstar Is Unlike Any Other.

Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together.

We can’t wait to hear from you. Apply now.

 

Top Skills

Ai-Enabled Selling
Digital Platforms
Oosd

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