Advanced Navigation is the world’s most determined innovator in AI robotics and navigation technologies across land, air, sea and space applications. Founded on a culture of research and discovery, Advanced Navigation's mission is to be the catalyst of the autonomy revolution. Fields of expertise include artificial intelligence, underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.
Today, Advanced Navigation is a supplier to some of the world's largest companies, including Airbus, Boeing, Google, Tesla, NASA, Apple, and General Motors. Discover it for yourself: https://youtu.be/F7uAqs1gtuk
Overview of the role
The Revenue Operations team is a critical part of Advanced Navigation's global go-to-market organisation. The Senior Manager, Field Operations and Sales Support, has critical responsibilities for delivering smooth and efficient processes in the quote-to-cash cycle. Within this context, you will lead a global team of Business Partners with responsibility for quotes, bid management, sales support and delivery of the activities needed to book, invoice and collect from customers. You will also play a vital role linking the commercial side of the business to manufacturing, enabling the effective management of inventory and lead times.
Role & Responsibilities
- In this role, you will lead the team responsible for:
- Validation of purchase orders, issuance of sales orders and processing of bookings
- Provision of bid management support, including preparation of responses for RFPs / RFQs
- Supporting price quotes, direct to customers, for Senior AEs
- Review of customer “terms and conditions” when relevant
- Preparation of Department of Export Control applications as required
- Coordinating shipping of orders in consultation with the Logistics function
- Provision of lead time information to the Sales Team
- Maintenance of accurate information in the CRM and ERP systems to reflect accurate Sales data
- Tracking and realising revenue through order fulfillment
- Ownership of all sales operations policies and rules of engagement
- Insights and analysis into regional sales performance
- Review / validation of regional sales forecasts prepared by the Heads of Sales
- Support for Management and Board reporting
- Input into the go-to-market strategy
In addition, you will hold broader responsibilities in support of the GTM strategy and organization effectiveness:
As a member of the GTM leadership team, you’ll also play a key role in supporting and enabling cross-functional initiatives across go-to-market, in collaboration with your colleagues.
Qualifications and experience
- Bachelors degree required, advanced degree beneficial (e.g. MBA)
- 5+ years experience in a leadership role with Sales Operations
- Direct experience of managing bookings processes and Field Operations required (e.g. Bid Management, Sales Support, Deal Desk)
- Prior experience developing and implementing operational processes and ROE
- Strong knowledge and familiarity with Salesforce essential
- Proficy with Excel/Google Sheets, PowerPoint/Google Slides
What are some of the benefits you will have access to?
You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide. We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.
