You are an experienced professional with a background in Network Analysis
We are a committed and high performing team
Together we will deliver faster and simpler customer outcomes through the innovative use of data
Do Work That Matters
Join a high-performing, purpose-driven team committed to protecting customers and the broader community from fraud and scams. Our team leads prevention efforts through verification, investigations, intelligence sharing, disruption, loss recovery, and law enforcement collaboration.
See Yourself in the Role
As the Senior Manager, Fraud and Scam Network Search, you will lead the design, development, and execution of network-based search capabilities across the Group. Your work will drive investigations, generate insights, and help identify potential victims of coordinated scam activity. You’ll also play a key role in optimising search parameters, automating processes, and enhancing team efficiency to strengthen our fraud prevention efforts.
Key Responsibilities
Lead a team of analysts and technical specialists to detect and disrupt scam networks using advanced analytics and threat intelligence.
Design and operationalise network search capabilities in line with regulatory requirements.
Identify scam typologies and behavioural patterns across digital channels, linking data points (e.g., URLs, wallets, IPs) to uncover coordinated fraud.
Assess consumer impact and prioritise investigations based on risk and our investigative processes.
Develop and implement proactive fraud countermeasures and generate actionable intelligence for internal and external stakeholders.
Collaborate with Operations, Analytics, Capability and Governance teams to deploy strategic and tactical controls.
Communicate findings clearly to technical and non-technical stakeholders, including senior leadership, through well-documented reports.
We’re Looking for People Who Have
Proven experience in Fraud Intelligence, Analytics or Operations, with expertise in scam detection and prevention.
Practical experience with statistical and social network analysis to uncover complex fraud and scam patterns.
Strong attention to detail and the ability to translate risks and opportunities into actionable insights.
Excellent communication, interpersonal, and leadership skills, with the ability to inspire and influence diverse teams.
Demonstrated ability to produce high-quality strategic, operational, and tactical intelligence products.
Proficiency in delivering data-driven insights using a variety of analytical tools and techniques.
A solutions-focused mindset with a strong foundation in data-informed decision-making.
Working With Us
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
We support flexible working, with at least half your time each month spent connecting in our Sydney office. We also offer a range of flexible arrangements, including varied start and finish times—let’s talk about what works best for you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Top Skills
Commonwealth Bank Sydney, New South Wales, AUS Office
Sydney, New South Wales, Australia
