Senior Manager, Risk Culture

Role Highlights

• Location: Sydney

• Type: 18 month fixed term contract full time

• A strategic role at the heart of QBE’s risk framework, translating cultural insight into meaningful behavioural change and stronger risk outcomes.

• Hybrid role, Happy to talk flexible working

• Click here to discover what it's like to be a part of QBE Group  

The opportunity

At QBE, culture is critical to how we make decisions, manage risk and deliver on our commitments to customers, regulators and communities. The Senior Manager, Risk Culture plays a pivotal role in shaping and strengthening how risk culture is embedded across the business—directly influencing behaviour, outcomes and trust.

About QBE  

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

This is a senior advisory and delivery role, with accountability for shaping and embedding QBE’s approach to risk culture in a complex, regulated and matrixed environment. You’ll partner closely with leaders, risk and people teams to turn frameworks, insights and regulatory expectations into practical action that strengthens decision‑making and outcomes.

Key responsibilities include:

• Driving the strategic development and implementation of QBE’s risk culture framework and approach across the QBE Group.

• Partnering with senior leaders to deliver actionable insights that enable measurable improvements in risk culture and behaviour.

• Designing and delivering risk culture assessments, deep dives and reporting to inform leadership, executive and Board forums.

• Influencing enterprise thinking and actions arising from risk culture insights, reviews and regulatory expectations (including CPS 220).

• Working closely with Group and Divisional Risk, and People teams to shape globally aligned practices and ensure local application.

• Building risk culture capability across the business through coaching, education and innovative engagement initiatives.

About you

You believe culture is a powerful enabler of strong risk management — and you know how to help organisations move from insight to action. You’re comfortable challenging and influencing at senior levels, navigating complexity, and working across both people‑ and risk‑led disciplines.

• Experience working in risk culture, organisational culture, employee experience, HR strategy or enterprise risk roles, with a strong understanding of human behaviour.

• Strong capability translating qualitative and quantitative insights into practical, business‑led actions.

• Confidence influencing senior stakeholders in complex, regulated environments.

• Sound understanding of risk culture, behavioural drivers and/or regulatory expectations (or a strong appetite to build this expertise).

• Exceptional written and verbal communication skills, including governance and Board‑level reporting.

• Ability to operate within ambiguity, manage competing priorities and deliver outcomes through collaboration.

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it. 

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.