Senior Manager, Strategy and Operations

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

The Senior Manager, Strategy and Operations plays a critical role in enabling effective enterprise risk governance by supporting the Legal Risk and Governance - Risk function and the Group CRLO across regulatory, operational and accountability responsibilities. 

The role oversees key licence and accountability frameworks, including Financial Accountability and Fit and Proper regimes and coordinates regulatory reporting, external audits and governance activities. Through exceptional stakeholder engagement and disciplined execution, the role helps ensure AMP’s regulatory obligations are effectively maintained, embedded and delivered with confidence across the Group.

How will you make an impact

• Manage and maintain AMP’s regulatory governance registers, including licensed entities, accountable persons, responsible managers and fit and proper persons. 
• Lead the annual Fit and Proper attestation process across AMP licences, including oversight of mandatory training and ongoing compliance requirements. 
• Maintain accountability maps and accountability statements and manage updates and submissions to regulators via relevant reporting portals. 
• Support AMP’s obligations management framework, including oversight of LexisNexis obligations mapping into IRM systems and alignment of obligations to policies and controls. 
• Coordinate major external audits, including AFSL and 3PS Conglomerate audits, and triennial CPS/SPS220 and ICAAP reviews, managing auditor engagement, scope, documentation and stakeholder coordination.
• Manage regulatory and statutory submissions, including annual ASIC funding business metrics, indicative levy, business sign-offs and submissions. 
• Oversee Compensation Scheme of Last Resort (CSLR) levies, including review, confirmation and payment processes. 
• Maintain the Group Delegations of Authority register, associated SharePoint content and supporting governance documentation on the Hub. 
• Review, update and maintain CRLO-owned policies, standards, procedures and methodologies, ensuring ongoing regulatory relevance and compliance. 
• Support the development of emerging risk capability, including AI risk and governance frameworks and horizon scanning of upcoming legislation and regulation.

What you will bring to the role 

• Relevant experience in risk management, compliance, internal / external audit, or assurance role preferably within financial services.
• Good understanding of AFSL and license requirements.
• Good understanding of the Fit and Proper and Financial Accountability Regimes and the compliance requirements
• Good understanding of the financial services industry.
• Demonstrated experience in establishing and maintaining stakeholder relationships and an ability to engage stakeholders and a proven ability to manage change effectively.

Who you are

You are a confident and credible influencer, able to engage peers and senior leaders to drive outcomes in a complex, matrixed environment. You bring well‑developed relationship‑building and stakeholder management capabilities, communicating clearly and effectively across written, verbal and virtual channels to partner with others and support delivery.  You apply sound judgement and a customer-first mindset to day-to-day decision making, creating positive outcomes while fostering a supportive environment for team members. You are comfortable setting clear goals, leading through others, and using effective leadership and coaching to drive performance and results.

You are analytical and adaptable, able to work through complex issues and identify practical solutions that improve ways of working. Highly organised with close attention to detail, you thrive in agile, fast-paced environments and demonstrate flexibility to step beyond your immediate remit when needed to support broader business outcomes.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.