Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- Fantastic opportunity to align technology roadmaps with business strategy, while leading high-performing teams to deliver impactful outcomes.
- Lead the strategic design and delivery of a technology roadmap for Operations Planning portfolio, in partnership with the business
- Full time permanent role based in Mascot
At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.
The Senior Manager, Technology – Operations Planning is a strategic leadership role responsible for shaping and executing the technology roadmap across a portfolio of products and their underlying systems. This position brings together the operations planning, workforce planning, and data business areas to facilitate technology-enabled transformation, leading Technical Product Owners and their squads, and ensuring alignment with long-term goals and the broader technology strategy.
The portfolio includes legacy platforms that are decades old and due for modernisation, alongside emerging AI and automation opportunities that will reshape how these business areas operate. You'll report to the Head of Technology, Airline Operations, and be accountable for delivering a roadmap that is secure, resilient, and commercially sound.
The role involves close collaboration with senior stakeholders across the Qantas Group, including Executive Managers, Heads of, Product Owners, Project Delivery and technical teams to define, assess, and prioritise product strategies and delivery plans. A key focus is ensuring products are secure, resilient, and meet service levels by design.
The Senior Manager Technology also plays a critical role in rebuilding and energising a team, fostering a collaborative, inclusive, and high-performing culture. With a customer-centric mindset, this leader drives continuous improvement across cross-functional teams.
Critically, this role is about transformation, not maintenance. You will lead the technology function for large-scale system implementation, AI and automation opportunities, while supporting the ongoing management of Airline Operations Technology.
You’ll have:
- 8+ years leading technology in large enterprise environments.
- Led complex legacy modernisation in critical sectors (e.g., airlines, defence, healthcare).
- Skilled at stakeholder management across business and technical areas.
- Strong commercial and partner management skills.
- Financially astute with emphasis on business results.
- Proficient in negotiation and conflict resolution.
- Experienced in software delivery, digital transformation, and service management.
- Knowledgeable in resilience, cybersecurity, and data privacy.
- Strong strategic problem-solving, people leadership, and Agile coaching abilities.
Why Qantas?
If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
- We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications will close on Monday the 4th of May
