Senior Manager - Workplace Services

• Lead the delivery of workplace services across the Bank’s physical asset portfolio

• Drive facilities management and commercial management of the owned and leased premises and the employee workplace experience

• National leadership role within a dynamic, outcomes focused team

About the business/role/team
This Sydney CBD based role will be part of the senior leadership team within the Bank’s Workplace Department with responsibility for managing facilities operations, the commercial management of owned and leased premises and the workplace experience to enable operational availability, workplace productivity and the effectiveness of the Bank’s physical assets.
About the role

This role will report to the Deputy Head of Department and be a member of the Workplace leadership team. 

You will lead the Asset Portfolio Workplace Services group that is responsible for property and facilities management, commercial management of owned and lease premises and workplace experience services across all Bank owned and leased premises. The Bank has many highly secure critical assets. This Workplace Services group has 20 staff located in Sydney, Melbourne and Canberra.

About you

• Significant experience in asset and portfolio management in a corporate and/or public sector environment, including property and facilities management, commercial management of owned and leased premises and workplace services

• Demonstrated success in driving strategic asset management outcomes, effective operational delivery and a positive workplace experience

• Proven people leadership of large and diverse teams, developing and motivating team members to achieve individual and collective success

• Ability to foresee and address complex issues and interdependencies, identify and mitigate risks, and demonstrate awareness of the impact on operations

• Extensive experience building trust and confidence by proactively engaging internal and external stakeholders at multiple levels

• Demonstrated experience in managing external vendors to ensure value for money and delivery to contract obligations and service level expectations

• Strong written and verbal communication skills and proven ability to overcome challenges and influence positive behaviour

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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