Senior Partnership Manager

• Join us in shaping the future of the insurance industry
• Work alongside diverse, passionate colleagues and leaders
• Take advantage of well-being initiatives designed to support your mental and physical health

Why join us?

For over 150 years, we've never stopped finding better ways to protect Australians. As one of the nation’s leading life insurers, we’re driven by ambition and a sense of purpose. Our responsibility to our customers, partners, and the broader community is at the heart of everything we do. 

At TAL, we’re empowered to experiment, innovate, and create better products and services. Backed by Dai-ichi Life, one of the world’s largest insurers, we deliver financial security to millions of Australians through our care and expertise. Bring your curious mind and ambition to shape our industry and help us become the progressive, digitally enabled, leading insurer we aim to be. 

Join TAL, one of Australia’s leading life insurers, as a Senior Partnership Manager in our Aware Super Partnership Team. As part of our team, you’ll work closely with superannuation partners, building lasting relationships and ensuring exceptional service delivery at every stage.

This client-facing role is all about fostering partnerships, managing expectations, and delivering high-quality services in line with agreements and commitments. You will work within a dynamic and forward-thinking environment where your efforts have a meaningful influence on both our partners and customers.

In this role you will: 

• Identify, design, and deliver new strategic initiatives to support the partner grow in line with business/partnership plans
• Support TAL and the partner with legislative change and advocating to the industry
• Work with the partner to implement new propositions, member engagement on insurance and digital solutions
• Deliver excellent service through oversight of insightful reporting, and act as escalation point for service escalations
• Identify, manage, and influence key internal stakeholders to ensure delivery to partner expectations
• Identify, assess and deliver strategic initiatives to grow the partnership in line with agreed business plans Lead discussions on product design change

• Extensive knowledge and experience working within the Superannuation and/or Life Insurance Industry
• Excellent relationship management, collaboration, and negotiation/influencing capabilities
• Strong commercial acumen and comprehensive understanding of group insurance pricing and products
• Effective communication and presentation skills
• Strong analytical and problem-solving abilities

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.