- Lead the strategic direction of our hotel procurement approach, driving contracting opportunities with both hotel chains and independent properties to expand our content, strengthen supplier relationships, and optimise margins
- Own and manage relationships with hotel chains and independent operators, negotiating and securing rates that enhance our competitive positioning, content depth, and partnership value
- Permanent role based at our Mascot campus
At Qantas Loyalty, we proudly embody the Australian spirit as we connect our members to rewarding experiences every day. Our diverse team champions mateship, innovation, and a can-do attitude, driving marketing initiatives that reflect the heart and resilience of Australia. We work hard to ensure our members and partners always feel valued, inspired, and confident that we’ll deliver meaningful results.
As the Senior Procurement Manager in our Hotels and Holidays division, you will be responsible for working with senior level stakeholders to develop a deep understanding of Qantas Loyalty member needs and objectives, ensuring full alignment with Group strategies. You will lead the development and execution of long-term contracting partnerships with hotel chains and independent properties across different geographies, creating a competitive advantage that expands our content, improves margins, and strengthens our relationships with key suppliers.
Your role is to establish and manage strategic Supplier Relationship Management across our portfolio, driving performance, negotiating tactical rates, and ensuring we capture mutually beneficial partnerships that deliver value to members and the Group. You will conduct commercial analysis of all performance to identify new partnership opportunities and optimise our contracting and partnership strategy. Through this partnerships-first approach, you will support the Head of Hotels and Holidays in leading, coaching and developing the team to lift capability and maintain engagement across procurement and account management, driving a high-performance culture built on collaborative supplier relationships.
This role requires you to demonstrate the leadership qualities expected of a senior leader within the Group, balancing strategic vision with operational excellence.
You’ll have –
- 10-15+ years’ experience in a senior commercial management, procurement, or partnership role within the airline, hotel or travel industry
- A tertiary qualification in Business, Tourism, Hospitality or Tourism, or a related field is highly desirable
- Commercial Negotiation: Expert-level negotiation skills with the ability to secure favourable terms (margins, commissions, and value-adds) while maintaining strong, long-term relationships
- Financial & Analytical Acumen: Advanced ability to analyse market trends, supplier performance, and financial data to drive margin improvement through varied levers
- Strategic Thinking: Capability to contribute to and implement 3-to-5-year partnership and procurement strategies that align with broader business objectives
- Stakeholder Influencing: Excellent capabilities in influencing and presenting to senior executive levels (including C-suite) to drive organizational change
- Connectivity Mastery: Deep understanding of the end-to-end connectivity ecosystem (APIs, Channel Managers, and distribution platforms) within the hospitality industry
- Agile Leadership: Ability to lead agile practices within a squad, prioritize complex workloads, and motivate cross-functional teams to deliver on commercial outcomes
Why Qantas?
If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
- We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Applications close: Friday 6th March 2026
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
