As a Senior Product Designer, you will lead design research, develop concepts, and collaborate to create effective user-centered solutions while enhancing design culture within Mable.
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About the role
As Mable continues to grow and scale, so does our ambition to deliver exceptional product experiences. We’re looking for a product designer to join one of our cross-functional squads, playing a pivotal role in shaping how our customers engage with Mable.
In this role, you’ll take ideas from insight to impact leading design research, running workshops, developing and testing concepts, and bringing experiences to life through thoughtful UX and polished UI execution, supported by our design system.
You’ll collaborate closely with a product manager, data lead, and front- and back-end engineers within your squad, working together to uncover real user problems and design meaningful solutions.
Beyond your squad, you’ll be part of our Customer Experience team, where you’ll have the opportunity to learn from and collaborate with design managers and other talented product designers, all committed to elevating design at Mable!
Day to day will see you:
- Understand customer challenges and design effective, user-centred solutions that improve the end-to-end customer experience.
- Own and deliver high-quality UX outcomes within your squad, ensuring design excellence from discovery through to delivery.
- Collaborate closely with a Product Manager, Data Lead, and a dedicated engineering team to co-create impactful product solutions.
- Scope, plan, and facilitate user research and usability testing to deepen customer understanding and iterate designs rapidly.
- Leverage our design system to create wireframes, interactive prototypes, specifications, and other design artefacts that clearly communicate design intent.
- Champion a lean, human-centred design approach to product development across the organisation.
- Balance and manage competing priorities, needs, and timelines with confidence and adaptability.
- Facilitate workshops with diverse stakeholders to gather insights, validate ideas, and build alignment.
- Contribute positively to shaping and strengthening the design culture within a fast-scaling tech business.
More about you:
- Exceptional communication skills, with the ability to engage stakeholders, empathise with customers, and build cross-functional alignment.
- 3–5+ years of professional experience in experience design, with strong exposure to product and technology teams.
- Expertise in Figma and proficiency with emerging UX/UI tools and practices.
- Proven experience in scoping and conducting user research, including participant recruitment and the use of qualitative research methods to rapidly test and validate solutions.
- Strong knowledge of UX strategies and trends across both web and mobile platforms.
- Experience in the health, wellbeing, or aged care sectors is a big bonus, or within organisations with high design maturity.
- Ability to design solutions from the ground up as well as refine and improve existing features, always through a user-centred design lens.
- Comfortable working in an environment where solutions are constructively challenged by engineering, data and product driving towards the best outcomes for end users.
- Experience collaborating closely with developers to ensure high-quality implementation of designs.
Please include a link to your folio with your application!
We’re powered by purpose
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
Top Skills
Figma
Ux/Ui Tools
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