We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Join Civica’s User Experience team and play a key role in shaping products that make a real difference. As a Senior Product Designer, you will collaborate closely with cross-functional teams to craft visually engaging, accessible, and user-friendly experiences that balance user needs with business goals. Your passion for pixel-perfect design, attention to detail, and mastery of modern visual language will be essential to delivering compelling digital products.
We’re building a team dedicated to creating best-in-class experiences through thoughtful design and continuous improvement. If you thrive on crafting beautiful, intuitive interfaces, solving complex design challenges, and collaborating in a fast-paced environment, we’d love to hear from you.
Key Responsibilities:
- Visual Design & Delivery: Craft visually compelling, pixel-perfect user interfaces that are both beautiful and highly usable, ensuring they meet accessibility standards and align with business goals.
- Collaboration & Teamwork: Work closely with product designers, product managers, engineers, and researchers to bring designs to life throughout the product lifecycle.
- Prototyping & Validation: Develop high-fidelity prototypes to communicate design ideas, run design reviews, and iterate based on feedback, research, and data insights.
- Design Systems & Standards: Use and contribute to the Firefly design system, ensuring consistency, scalability, and adherence to established design principles.
- Accessibility & Inclusion: Advocate for inclusive design and ensure compliance with accessibility standards.
- Culture & Growth: Promote a collaborative, positive and feedback-driven culture focused on continuous improvement, creativity and design excellence.
What you will need to be successful in this role
- Experience & Expertise: 5+ years of experience in visual/product design roles, working across multiple platforms and industries, with a proven track record of delivering high-quality digital products.
- Visual Design Expertise: Strong portfolio showcasing exceptional visual design skills, including UI design, typography, colour theory, and layout across web, mobile, and other digital platforms.
- Design Craft & Execution: Ability to translate big ideas into visually compelling and user-friendly interfaces, making complex tasks intuitive and delightful.
- Prototyping & Collaboration: Skilled in creating high-fidelity prototypes and collaborating with researchers, product designers, and developers to refine and test designs.
- Brand & Identity: Deliver high-quality designs that reflect and evolve Civica’s brand, adapting to the changing needs of modern digital experiences.
- Design Systems: Experience using and contributing to design systems, ensuring design consistency and scalability across multiple platforms.
- Accessibility & Standards: Knowledge of accessibility principles and best practices, ensuring designs comply with WCAG and other relevant standards.
- Communication & Teamwork: Strong communication skills with the ability to explain design decisions clearly, collaborate effectively, and contribute to a positive team environment.
- Mentorship & Inspiration: Support and inspire other designers, promoting continuous improvement and raising the quality and impact of the team’s work.
- Tools & Technology: Proficient in design tools such as Figma, FigJam, and other relevant platforms and plug-ins for creating, presenting, and delivering high-quality design work.
We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
