Senior Product Designer

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

We're hiring a Senior Product Designer to help liberate the power of the cloud and support businesses around the world in enhancing their guest experience, managing their operations more effectively, and growing into more compelling, successful brands.

In this role, you'll play a central part in inventing and shaping our product experience—working as a true equal alongside engineering and product. You’ll design and deliver intuitive, user-centered experiences with growing autonomy, solving well-scoped problems through strong design fundamentals, user research, and close collaboration with cross-functional teams.

This is a role where you can truly make your mark!

• Design intuitive, end-to-end user experiences informed by research, data, and customer feedback.
• Collaborate on user research, usability testing, and discovery activities to uncover and solve real user problems.
• Work closely with engineers and product managers to solve customer problems and maintain design intent through implementation.
• Apply and advocate for consistent use of the ROLLER design system across your team’s work. Opportunity to add to our evolving system.
• Craft clear, informative and user-friendly content.
• Share your work regularly, give and receive feedback openly, and contribute to design documentation and pattern libraries.

• You’re an experienced Product Designer with at least 8+ years of experience who enjoys solving real user problems with elegant, practical design solutions
• Confident owning the full design process - from early discovery, research and prototyping through to high-fidelity design, and handover.
• Skilled in applying design fundamentals, usability best practices, and accessibility standards to create consistent, intuitive experiences.
• Comfortable working with a design system and contributing to its evolution.
• Use a mix of user research, data, and feedback to inform design decisions and continuously improve outcomes.
• Collaborate closely with Product Managers, Engineers, and other Designers to bring ideas to life and ensure high-quality delivery.
• Communicate design rationale clearly to a variety of audiences, from technical teams to stakeholders.
• Open to feedback, eager to learn, and proactive in contributing to a strong design culture.
• Thrive in a fast-paced environment, balancing autonomy with collaboration to drive meaningful impact.

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Director of Product Design
   You'll get to meet with the Director of Product Design to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Portfolio Review
   You'll show off two pieces of your work you're proud of and walk us through how you tackled each challenge, your process and the magic behind the results.
4. Whiteboard Challenge
   You'll collaborate with a couple of our team members to tackle a product challenge together - a chance to think out loud, get creative and show how you work through ideas.
5. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
6. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!