Senior Product Manager - B2B

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

We are seeking a Senior Product Manager, B2B to build the future of B2B ecommerce. This person will own and deliver critical product capabilities that enable Commerce to become the leading B2B commerce platform. This role will be responsible for defining product strategy and execution for key B2B domains, working cross-functionally to deliver customer value, improve operational efficiency, and drive commercial outcomes.

BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

What You’ll Do:

• Product Strategy & Discovery

  • Own product strategy and roadmap for one or more core B2B capability areas (e.g. pricing, customer hierarchies, ordering workflows, quotes, integrations, permissions, storefront experiences)

  • Translate the broader B2B vision and ICP into clear problem statements, opportunities, and executable plans

  • Develop deep empathy for B2B merchants and buyers through customer interviews, data analysis, field engagement, and partner feedback

  • Assess competitive and adjacent market solutions to inform product differentiation and prioritization

• Execution & Delivery

  • Define product requirements, success metrics, and trade-offs in partnership with Engineering

  • Lead cross-functional delivery from discovery through launch, iteration, and scale

  • Balance customer needs, technical constraints, and business impact to drive high-quality outcomes

  • Ensure solutions scale across customer size, complexity, and verticals

• Business Impact & Growth

  • Own success metrics for your product areas, including adoption, engagement, performance, and contribution to retention, expansion and revenue

  • Partner with Sales, PMM, and Solutions teams to ensure features are usable, sellable, and clearly differentiated

  • Support pricing, packaging, and monetization initiatives by providing product insight and impact analysis

  • Identify opportunities to reduce friction, improve time-to-value, and increase customer lifetime value

• Cross-Functional Leadership

  • Act as a subject matter expert for your B2B domains internally, and externally with partners and customers

  • Collaborate closely with GTM, Support, and Partner teams to ensure feedback loops inform roadmap decisions

Who You Are:

• 5–8+ years of product management experience, including ownership of complex, customer-facing products

• Strong understanding of B2B commerce, SaaS, and enterprise workflows (e.g. manufacturers, distributors, ERP-adjacent systems)

• Demonstrated ability to translate ambiguous problems into shipped, measurable product and revenue outcomes

• Experience working cross-functionally with engineering, design, and go-to-market teams

• Strong analytical and communication skills, with the ability to influence without authority

• Comfort operating in fast-moving, evolving environments

Work Where You Thrive

For candidates based in the Sydney Metro area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration.

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At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.