Heidi Health Logo

Heidi Health

Senior Product Manager - Enterprise Identity & Access

Posted 5 Days Ago
Be an Early Applicant
In-Office
2 Locations
Senior level
In-Office
2 Locations
Senior level
Lead the strategy and delivery of Enterprise Identity & Access features, including SSO and integration with Auth0, ensuring seamless admin and clinician experiences.
The summary above was generated by AI

Howdy, we're Heidi 👋

“The AI startup growing faster than Canva"

That’s what the Financial Review called us. In one year, we hit $15M ARR and became one of the fastest-growing companies in the world.

Two years ago, we pivoted from broad healthcare AI to building Earth’s finest clinical exoskeleton. Today we support over 2 million patient sessions weekly across 50+ countries. Hundreds of thousands of clinicians use Heidi to complete documentation.

Our mission is simple: double care capacity by eradicating non-clinically-useful busywork.

We've found product-market fit with individual clinicians through our freemium medical scribe, transforming unstructured clinical visits into structured text artefacts. Clinicians and organizations quite like it. Now, we embark upon consuming more than just documentation. Every new job a clinician delegates to Heidi makes patients feel more attended to, cleans up health system logjams, and lets clinicians be clinicians again.

That’s where you come in.

The Role

We’re looking for a Senior Product Manager to lead our Enterprise Identity & Access work. You’ll own strategy and delivery for SSO, ReBAC, SCIM, fine-grained authorization (FGA), and Auth0 integration — the foundational systems that enterprises expect before adopting Heidi at scale.

This isn’t just about the plumbing. You’ll also shape how admins and clinicians experience identity at Heidi — designing seamless self-service onboarding, advanced admin controls, and security features that make IT teams confident and clinicians productive.

It’s a chance to lay down the enterprise foundations that fuel our hypergrowth, while building a platform that will scale 100x over the next few years.

What you’ll do

  • Define and own the strategy and roadmap for Enterprise Identity & Access.

  • Deliver enterprise-ready capabilities across SSO, ReBAC, SCIM, FGA, and admin controls.

  • Partner with customers and security teams to translate compliance needs into delightful user and admin experiences.

  • Collaborate with Engineering and Design to validate feasibility, run spikes, and ship features fast.

  • Integrate with Okta, Entra, Auth0, while building scalable infra to power Heidi’s enterprise future.

  • Set and track adoption, reliability, and security metrics to measure impact.

What you’ll need

  • 5+ years PM experience, with at least 2+ in identity, IAM, or enterprise security products.

  • Strong understanding of SAML, OIDC, OAuth2, SCIM and how they translate to enterprise customer value.

  • Proven track record shipping enterprise identity features (SSO, ReBAC, provisioning, admin UX).

  • Ability to influence and rally cross-functional stakeholders to deliver outcomes fast.

  • Platform mindset — build for scale now, not patch later.

  • Bonus: experience in healthcare, regulated industries, or enterprise SaaS infra.

If we’d worked together the last 6 weeks, you’d have:

  • Shipped an MVP SSO integration for a major health system and iterated based on IT admin feedback.

  • Drafted a product brief for role hierarchies and advanced admin capabilities that got both Eng and Design excited.

  • Shadowed a hospital IT team to see first-hand how identity controls affect clinician onboarding.

  • Zero-based a strategy doc outlining Heidi’s identity vision and 2-quarter roadmap.

  • Jumped into a customer call to unblock a provisioning edge case and closed the loop quickly with Eng.

Why Heidi?

Our health systems hurt everybody. Systems are log-jammed, clinicians' lives degrade in quality, and patients churn through the meat-grinder.

This is neither a special nor interesting insight.

But it means we’re solving a real problem. Hundreds of thousands of clinicians use Heidi. Every clinician using Heidi gets hours back in their day. That’s the starting point to build the product of your dreams: immense distribution, and a world of potential.

You’ll join a team that doesn’t celebrate fundraise milestones or glossy PR. We live and breathe the pain of modern health systems and won’t rest until we’ve exacted the change we’d like to see.

The bad news: it’s not an easy job — you’ll tear your hair out more than once. Modern tech concepts don’t transpose easily into healthcare. The lows are really low.

The good news: you’ll trust and admire everyone you work with, and know you’re doing the defining work of your career. The highs are blindingly high.

Heidi will take care of you: equity, growth, wellness perks, and the chance to progress fast if you’re an A-player.

Top Skills

Auth0
Entra
Oauth2
Oidc
Okta
Rebac
SAML
Scim
Sso

Similar Jobs

21 Hours Ago
Remote or Hybrid
Melbourne, Victoria, AUS
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Sales Enablement Specialist will train APJ sales teams, localize global programs, support onboarding, and drive sales performance through collaboration and insights.
Top Skills: Crm SystemsGongLms Platforms
21 Hours Ago
In-Office
Melbourne, Victoria, AUS
Senior level
Senior level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
As a Senior Software Engineer, you'll drive software solutions for military capabilities, manage stakeholder needs, mentor junior engineers, and handle system delivery.
Top Skills: C++Cloud TechnologiesGoReactSoftware Engineering ConceptsTypescript
21 Hours Ago
Hybrid
2 Locations
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead the design and implementation of quality practices, regression test suites, and CI/CD pipelines while mentoring engineers and collaborating with cross-functional teams.
Top Skills: Apache JmeterApi Contract Testing ToolsGithub ActionsLocustSonar QubeTest Automation Technologies

What you need to know about the Sydney Tech Scene

From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account