Do you want to use your passion and talent to make consumption more sustainable?
We're Europe's fastest-growing marketplace for refurbished products, empowering customers to acquire items up to 40% cheaper while making a substantial impact on reducing CO2 emissions compared to buying new devices.
Since our launch in February 2017, we grew to more than 300 employees and expanded across the European region. Throughout this journey, we've successfully concluded three substantial funding rounds, selling hundreds of thousands of products. Thanks to our team's efforts, we were recognized as the Top Employer in the DACH region (2023 and 2024) by Kununu and secured the title of an ACM Preferred Employer (2023).
As a product Product Manager in our Supply Tribe, you will collaborate with a cross-functional team that includes UX, engineers, business members, and a data analyst. Your primary focus will be on enhancing and advancing our seller experience, ensuring that the seller side of our marketplace is robust, efficient, and capable of meeting the demands of the platform’s users. You are well-versed in marketplace concepts and consider seller needs and their potential impact on end consumers, seamlessly translating seller demands into consumer-focused insights when necessary.
WHO YOU ARE
- You have at least 5 years of experience as a Product manager.
- You have experience in Product Management within supply/seller tools, e-commerce domains and marketplaces.
- You have experience with continuous product discovery techniques, including customer interviews and problem root cause analysis.
- You are familiar with product development processes, particularly agile methodologies, and are able to iterate, test, and learn in the journey to deliver customer value.
- You are proficient with prioritization frameworks (e.g., RICE, ICE, MoSCoW) to make informed decisions that balance security, user experience, and business impact.
- You are comfortable getting into the technical details and also understand the implication of technical decisions on our customers and the business overall.
- You make decisions and measure success through data, analyzing quantitative and qualitative data and metrics to drive opportunities, gaps, and solutions, prioritizing accordingly.
- You have excellent communication skills with the ability to convey technical and complex concepts to both technical and non-technical stakeholders.
- Strong analytical and problem-solving mindset, with the ability to think strategically and make data-driven decisions.
- You have experience working in cross-functional teams in a collaborative and agile environment with a understanding of technical concepts (e.g., API, integrations, etc).
WHAT YOU WILL DO
- Product discovery: Identify opportunities & problems to improve our seller experience. Estimate the potential impact on company metrics, risk and consumer trust.
- Product definition & prioritization: Define and prioritize solutions that strengthen our unique selling proposition and help further improve the seller experience. Ensure compliance with regulatory requirements and industry best practices.
- Execution support: Drive the execution of prioritized initiatives by collaborating closely with the your squad and the engineering teams to ensure timely and effective delivery.
- Data monitoring: Continuously monitor key metrics related to your squad. Leverage data insights to make informed decisions and iterate on solutions.
- Collaboration & strategy: Collaborate closely with your squad, supply department and other business partners to further develop the product strategy for the squad to contribute to the company strategy.
- Communication: Constantly communicate with internal stakeholders, including legal, finance, and customer support teams, to ensure alignment on security policies, payment processes, and dispute management strategies.
WHY YOU WILL ENJOY WORKING WITH US:
Our Culture and Values:
- Decisions should be made based on facts and not by hierarchy levels? We sure think so!
- We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
- You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future!
- No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
Personal & Professional Development:
- You can take unlimited number of trainings we are offering you through LinkedIn learning.
- We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health.
- We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments.
Flexibility:
- We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊
- We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize.
- You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops
…and much more! See https://careers.refurbed.com/ for further insights!
What We Do
refurbed is the fastest-growing online marketplace for refurbished products in Europe and one of the top companies in Austria, Germany and Switzerland according to Kununu. Our products look and function like new due to the 40-step refurbishment process, and they are cheaper and more sustainable than buying new. With the team of 300 people located all over Europe, we make sure to create a better and more sustainable future for our next generations and the world as a whole
