Senior Project Manager, GRC implementation

Company:Mercer

Description:

We are seeking a talented individual to join our Risk and Compliance team at Marsh. This is a Melbourne or Sydney based role. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Project Manager, GRC implementation

Reporting to MMC Pacific’s Head of Risk Strategy, Governance & Reporting, this role is responsible for completing the end-to-end delivery of the Governance, risk and Compliance (GRC) system implementation for Marsh Pacific.

This role combines strong project management capability with sound knowledge of risk, compliance and control processes to ensure successful deployment of the ServiceNow-based GRC system and ensure that the system is designed and operating per business and regulatory requirements.

The role acts as a key bridge between business risk owners, risk and compliance teams, technology, and external vendors to deliver sustainable GRC solutions that enhance risk management maturity and regulatory outcomes.

12-month fixed term contract

We will count on you to:

• Lead the continued planning, execution and delivery of GRC system implementation from initiation through to go-live and post-implementation stabilisation
• Develop and manage project plans, timelines, budgets, dependencies and risks
• Ensure delivery in line with agreed scope, quality standards, and governance frameworks
• Manage project reporting, milestones and executive-level status updates
• Apply strong understanding of risk management, compliance obligations, and control frameworks to system design and implementation
• Translate risk and compliance requirements into functional system capabilities (e.g. risk registers, controls, issues, incidents etc).
• Support alignment to regulatory expectations (e.g. APRA, ASIC, ISO or equivalent)
• Ensure GRC processes are embedded into the system in a practical, scalable and user-centric manner.
• Engage and manage senior stakeholders across Risk, Compliance, Audit, Legal, IT and the business
• Act as the primary point of contact for GRC system vendors and implementation partners

What you need to have: 

• Proven experience delivering enterprise GRC system implementation
• Strong project management experience in complex, regulated environments – preferably financial services.
• Sound working knowledge of risk management and compliance processes
• Experience translating regulatory, framework or process requirements into system functionality
• Excellent stakeholder management and communication skills
• Ability to manage competing priorities and navigate ambiguity
• Facilitator of outcomes that take into consideration multiple (and often competing) stakeholder perspectives
• Experience working with IT change and release management processes and strong appreciation of software delivery lifecycle
• Strong delivery focus with attention to detail
• Confident communicator who is able to influence at all levels
• Structured, pragmatic and solutions-oriented
• Comfortable operating between business, risk and technology teams.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.