Position Summary
Successful project management requires that Senior Project Managers develop strong working relationships with the client and key internal customers and organize and build effective project teams for each study.
The Senior Project Manager is accountable for successful project execution, understanding sample only and full-service fieldwork from start to finish, and will collaborate with members of several operational teams and account management to ensure that the project objectives are understood by the team and are successfully delivered.
Senior Project Managers are responsible for managing all aspects of sample management, survey programming, data collection and data management for assigned research studies while upholding the company’s standard of quality assurance through project lifecycle including all deliverables and communications. Project types are variable in size, length and complexity.
Responsibilities
These include the following. Other duties may be assigned at the discretion of management in the context of the role:
Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.
Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.
Manage all post-delivery project needs including confirming project close with key stakeholders; preparing invoices; debriefs and creating rebound opportunities; and assuring client satisfaction.
Expand and leverage client relationships through understanding of client objectives; consultation during Sale’s Process; participation in Sale’s calls and meetings; understanding pipeline of existing opportunities and effective investigating and up-selling.
Mentoring, supporting and training new and junior staff.
Requirements
Requirements
Education and Experience:
Bachelor’s degree in related field or equivalent work experience.
Market Research experience with clear understanding of the industry.
Hands-on experience in managing projects autonomously from end to end.
Specialized Skills:
Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.
Communication Skills:
Demonstrates highest level of ability in all aspects of communications: written, oral, listening and expressing ideas.
Analytical Skills:
Excellent problem-solving ability.
Ability to analyse qualitative data.
Exceptional analytical, quantitative and deduction skills.
Team/ Independent Worker:
Ability to work both effectively independently and harmoniously with a team.
Ability to build relationships and work well across functions.
Experience in a collaborative team environment, sharing workload and responsibilities.
Time & Project Management:
Ability to lead, participate and manage large-scale projects.
Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines and focus and have strong organizational skills.
Ability to prioritize and oversee multiple projects in a fast-paced environment.
Effective time management skills and ability to meet deadlines.
Business Acumen Skills:
Understanding of business processes.
Demonstrates a strong customer orientation.
Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.
Behavioural Traits:
Demonstrates strong attention to detail.
Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled.
Maintains direction and focus through proactive planning and organized approaches to work.
Demonstrates poise and composure under pressure.
Communicates a “can do” attitude and positive outlook. Willing to pitch in and do more than is required.
Demonstrates initiative, resourcefulness and curiosity; asks “why?”
Conscientious, reliable, and punctual.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcome and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.
What we can offer:
5 weeks annual leave after completing 2 years' service
Flexible working arrangements to suit your lifestyle needs
Wellness perks such as free flu vaccinations, counselling services, health advice etc.
Career Development with global opportunities
A culture of appreciation with chances to give and receive appreciation from peers all over the world
Collaborative and supportive team environment with social events all year round
Access to development courses and additional training from our internal L&D portal.
GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing
Charity matching to support your fundraising efforts
Education Assistance to enhance your professional and personal growth
Central and convenient office location within walking distance to public transport
Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and team are diverse and guide clients on ways to be more inclusive in their research.
Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients
