Talent Management at R/GA is core to building an environment that facilitates business priorities, talent growth, innovative work and an inclusive culture. It is the nervous system that drives collaboration, integration and efficiencies across our global offices. We seek network opportunities both short and long term to support career growth and mobility. The R/GA Talent experience is supported by the larger Talent Team, composed of Talent Management, HR and Talent Acquisition.
Talent Managers are strategic partners to discipline and business leads to cast high performing teams and advise on staffing trends. Talent managers across the R/GA network work closely together to cast, manage and leverage internal talents across a wide range of projects. As a Senior Talent Manager you are key to supporting an individual career development by providing access to opportunities. You will be required to understand the skillsets of the individual talents in your group. You will also be responsible for reporting on utilization and allocation trends and understanding the R/GA business to inform staffing decisions.
Here’s what you should know if you want to be a Senior Talent Manager at R/GA:
On any given day you might
- Make casting recommendations to leads based on understanding of talent skill sets across all disciplines.
- Connect with talent on a regular basis and partner with their manager on career goals and future project opportunities
- Work with business and discipline leads on workforce planning, discussing talent goals, casting priorities, talent gaps and lead casting meetings as the main point of contact for staffing projects
- Work with producers, finance and office leads to understand client engagements, SOW’s, funding that drive talent needs and understand revenue forecasts
- Partner with Talent Partners to identify when internal talent are not available, prioritize open positions, ensure the team is compliant with staffing for client conflicts and help onboard new staff and freelance hires
- Additionally, partner with Talent Partners and managers on talent assessments, ensuring recognition of top performers and address performance issues.
- Escalate issues related to group rotations, retention or employee relations, workflow and projected staffing needs
- Find ways to improve talent-related processes, share recommendations to leadership, report on productivity and other staffing metrics and call out trends/concerns
- Other responsibilities of the TM role: managing allocations for a craft, team or office, utilization reporting, timesheet tracking, PTO approvals, tracking and coverage plans, collaborating with all TMs to staff work or address local bandwidth
The Ideal person:
- Has strong communication skills, including written, verbal and interpersonal communications
- Is proactive and solution orientated
- Has advanced organizational skills
- Has an entrepreneurial spirit and is a team player
You bring
- 4+ years of experience with production/project management, talent/resource management or related field
- Prior experience in a digital agency or creative production environment preferred with strong experience in timesheet capabilities
- Ability to lead meetings, drive conversations and resolve conflicts
- Understanding of talent/resource management reporting and general tools
- Ability to work in a creative and fast paced environment
Bonus Points
- If you drive talent development and growth and support the talent experience
- If you are a change agent and challenge conventional casting ideas.
- If you push for integration - for atomic and diverse teams
- If you foster creative integrity
Why you should work here
- Hybrid working with a minimum of two days in our Surry Hills (Sydney) or Cremorne (Melbourne) office
- Flexible hours allowing you to design a workday that fits your lifestyle
- Wellbeing and learning resources and budget to support your health and wellness
- Supportive culture – collaborative, inclusive, and people-first
Our Values
Our purpose is to create a more human future. We lead by our six values:
- We’re kind humans. We’re not “resources”, we’re real people. We treat everyone with integrity and respect, and leave our egos in the elevator.
- We’re outsiders. We go where others won’t to uncover hidden opportunities. We challenge tradition and ignore the status quo. We don’t care what everyone else is doing, only what we’re doing next.
- We’re better together. None of us are as good as all of us. Brilliant ideas can come from anywhere, but more often than not ours come from everyone. We thrive on our differences and actively collaborate across regions, time zones, and cultures.
- We’re changemakers. We choose to embrace change. We don’t just react to today; we act on tomorrow. We want to change the world (and we’re not afraid of changing ourselves in the process).
- We’re radical optimists. We’re in love with the possibility, but never blind to the reality. We can tease out the potential in any problem, and once we find the silver lining, we’ll get to work mining it.
- We’re always learning. We stay relentlessly curious, forever looking for new ways of doing things. We know there’s no such thing as perfection, and that’s fine, because the journey is just as important as the destination.
Diversity
No-matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please do let us know.
