Senior Risk & Compliance Specialist

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

The Risk & Compliance Chapter Area works across the company to identify and manage risks, and to comply with all relevant regulations.

About the role

• As a Senior Risk & Compliance Specialist, you play a pivotal role in ensuring risks are known and managed effectively at Telstra. You also safeguard our organisation by helping to implement and enact key risk and compliance framework requirements, compliance policies, and procedures to ensure Telstra complies with all internal and external regulations.
• You leverage your specialist risk and compliance management, audit and assurance knowledge and excellent collaboration and communication skills to effectively partner with the business to advise, provide support and constructively challenge, enabling services to our customers to meet our contractual, business and compliance objectives.
• Your ability to effectively navigate a large and complex enterprise environment will see you thrive in this role.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

• Utilise experience in risk and compliance management to work as part of a cross-skilled team that can support a range of inter-connected risk domains and contribute to appropriate Line 2 oversight and challenge to drive outcomes and enhance effective management of operational risks and compliance obligations.
• Authentically engage and collaborate with a range of internal stakeholders to help distil complex problems into simple and manageable actions that result in optimal business outcomes that serve our customers.
• Offer subject matter expertise and technical advice and options to internal stakeholders on risk and compliance-related matters and relevant frameworks by understanding the operational priorities, business context and with a focus on the customer.  
• Provide guidance and support into the design and implementation of risk and compliance management best practices, requirements, and frameworks, and how they help drive informed decision making.
• Analyse and synthesise risk and compliance data and insights and communicate insights, themes, and recommendations to stakeholders to engage them to foster a culture of risk awareness and compliance across the organisation.

• Apply substantial expertise and experience along with critical-thinking and problem-solving skills to assess and resolve potential issues/breaches, and report outcomes to relevant Board Committees.
• Lead and contribute to the identification, development, documentation, and effectiveness review of end-to-end processes and key controls across top risks and compliance obligations.

About You

To be successful in the role, you'll have:

• Relevant Tertiary qualifications or equivalent business experience.
• Knowledge of operational risk and compliance frameworks.
• Effective communication and presentation skills.
• Effective stakeholder management.
• Demonstrated ability to work with/to tight timelines.

You will also be bringing these skills & experiences to be successful in the role:

• Audit and Assurance
• Business Acumen
• Coaching
• Data Analysis and Insights
• Facilitating
• Identifying Problems
• Influential Communication
• Planning and organisational skills
• Presentation skills
• Project Management
• Research
• Risk control standards
• Risk Management
• Root Cause Analysis (RCA)
• Scrum Methodology
• Stakeholder Management

Soft skills:

• Accountability
• Analytical Skills
• Collaboration
• Decision Making
• Effective communication (including written)
• Prioritising Work
• Problem Solving
• Relationship Building
• Strategic Thinking

If you want to be surrounded by top talent at a company that gives back to the community, apply now!

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As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.