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Udemy

Senior Sales & Solutions Engineer

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Hybrid
Melbourne, Victoria
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Hybrid
Melbourne, Victoria

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14 Days Ago
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Melbourne, Victoria, AUS
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Junior
Junior
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Commercial Account Executive will sell to small companies globally, managing the full sales cycle while collaborating with the sales team to improve processes and enhance skills.
Top Skills: SaaS
Join Udemy. Help define the future of learning.

Udemy is an AI-powered reskilling platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. 

Learn more about us on our company page.

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your Skills

  • Problem-solving is in your DNA.: Self-driven, highly motivated, and able to learn quickly in a fast-growing and dynamic environment.

  • You are curious: Constantly experimenting with new solutions and technology (including Generative AI)

  • Customer Obsessed: You love solving problems for customers and exceeding their expectations, bringing their vision to life.

  • Communication: You are expert in pro-actively communicating with technical and non-technical audiences

About this role 

Udemy is looking for a Senior Solutions Engineer with excellent communication and organization skills, knowledge and experience in software development and product design. You have a strong passion for helping businesses become modern “learning organizations”.  The Solution Engineer will work closely with Udemy’s GTM Teams as well as PDE to design, build and scale innovative solutions.

What you'll be doing:

  • Design and Implement Go-To-Market Solutions: Develop and support solutions that enhance and expedite our team's capability to deliver top-tier learning solutions.

  • Technical Expertise: Act as the technical subject matter expert on all aspects of the Udemy product, including web app to API integrations and user account management.

  • Requirements Gathering and Documentation: Collect and document business cases and requirements. Create reference architectures to effectively design and build solutions, ensuring clear communication with internal stakeholders such as Product, Engineering, Sales, and Customer Success teams.

  • Solution Creation and Documentation: Develop both externally and internally facing solutions. Produce documentation including internal tools, playbooks, best practices, and API integration capabilities.

  • Cross-Functional Collaboration: Work closely with various Udemy teams, particularly Customer Success, Sales, Product, and Sales Engineering, to run effective beta programs for new tools and features. Use feedback from these programs to drive further enhancements and scalability of systems.

What you’ll have 

  • 6- 8 years of enterprise Solution Engineering and Consulting experience in a SaaS organization

  • Experience in Software Development, building a variety of tools & applications. (Frontend & Backend)

  • Minimum Bachelor's degree in Computer Science, or an equivalent degree and experience

  • You are passionate about education and technology, and are driven to build effective solutions to our Partners (and Customers) and enable them to easily and effectively engage Udemy’s learning solutions

  • Solid understanding and working experience with Web Application design and CI/CD pipeline development

    • Frontend ( HTML,CSS,Javascript, React)

    • Backend (Python,AppScript)

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits,  Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. 

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! 

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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