At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About your Skills
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Problem-solving is in your DNA.: Self-driven, highly motivated, and able to learn quickly in a fast-growing and dynamic environment.
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You are curious: Constantly experimenting with new solutions and technology (including Generative AI)
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Customer Obsessed: You love solving problems for customers and exceeding their expectations, bringing their vision to life.
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Communication: You are expert in pro-actively communicating with technical and non-technical audiences
About this role
Udemy is looking for a Senior Solutions Engineer with excellent communication and organization skills, knowledge and experience in software development and product design. You have a strong passion for helping businesses become modern “learning organizations”. The Solution Engineer will work closely with Udemy’s GTM Teams as well as PDE to design, build and scale innovative solutions.
What you'll be doing:
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Design and Implement Go-To-Market Solutions: Develop and support solutions that enhance and expedite our team's capability to deliver top-tier learning solutions.
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Technical Expertise: Act as the technical subject matter expert on all aspects of the Udemy product, including web app to API integrations and user account management.
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Requirements Gathering and Documentation: Collect and document business cases and requirements. Create reference architectures to effectively design and build solutions, ensuring clear communication with internal stakeholders such as Product, Engineering, Sales, and Customer Success teams.
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Solution Creation and Documentation: Develop both externally and internally facing solutions. Produce documentation including internal tools, playbooks, best practices, and API integration capabilities.
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Cross-Functional Collaboration: Work closely with various Udemy teams, particularly Customer Success, Sales, Product, and Sales Engineering, to run effective beta programs for new tools and features. Use feedback from these programs to drive further enhancements and scalability of systems.
What you’ll have
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6- 8 years of enterprise Solution Engineering and Consulting experience in a SaaS organization
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Experience in Software Development, building a variety of tools & applications. (Frontend & Backend)
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Minimum Bachelor's degree in Computer Science, or an equivalent degree and experience
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You are passionate about education and technology, and are driven to build effective solutions to our Partners (and Customers) and enable them to easily and effectively engage Udemy’s learning solutions
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Solid understanding and working experience with Web Application design and CI/CD pipeline development
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Frontend ( HTML,CSS,Javascript, React)
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Backend (Python,AppScript)
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We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
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We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
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Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
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Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
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We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
