At Arctic Wolf, we’re on a mission to end cyber risk.
We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity.
More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.
We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.
About the Position:
Job Description
About the Role:
The Security Engineer/Consultant 3 (CSE3) supports the technical relationship with their assigned customers and leverages their skills and expertise to create and maintain an outstanding partnership with customers around the provision of security services.
As a Security Engineer/Consultant, you will:
- Creating and maintaining a partnership with our customers
- Analyze log and system data
- Interact with, and manage, internal and external stakeholders
- Communicate, educate, and share information with non-technical people
- Help our customers diagnose problems as well as support specific customer requests
- Primary technical point of contact for our customers
- Champion for our customers within the Arctic Wolf Team
- Mentoring junior analysts with their technical and soft skills
This is a role that combines aspects of an IT Security Analyst, Security Architect, Incident Response Consultant, a Security Sales Engineer, and Technical Support. The CSE will be responsible for implementing, overseeing, managing, and supporting the network security infrastructure for multiple enterprises by leveraging Arctic Wolf’s cloud infrastructure and their expertise in a wide variety of fields. The CSE works in a team along with an assigned Concierge Security Analyst and Customer Success Managers. Arctic Wolf CSEs develop strong working relationships with our customers and feel ownership over their security posture.
We are looking for someone who has most of the following:
- 3+ years in Information Security, Network Security, or Cyber Security
- 3+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferred
- Have a detailed understanding of Enterprise IT Security, including: Firewalls, Intrusion Detection, Antivirus, Content Filtering, and Proxies
- Have an understanding of Enterprise IT Operations, including: Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures
- Analyze log and system data from the above list and other IT systems
- Know how to use one or more scripting tools and languages such as Python, Bash, and Power Shell
- Great writing and speaking skills
- Excellent relationship building skills in a professional context
- A positive “can-do” attitude
- A willingness to learn and continuous self-improvement
- There are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.
Additional skills and experience:
- Security forensics
- Malware analysis
- E-discovery
- Threat containment
- Firewall and IDS provisioning
- Proxy and content filtering provisioning
- Authentication and identify management
- Risk and vulnerability Assessment
- Network and security Auditing
- Network troubleshooting
- Penetration testing
- Attack simulation
- PowerPoint presentation skills
Benefits
All wolves receive compelling compensation and benefits packages, including:
- Equity for all employees
- 20 days annual leave, 9 bank holidays and paid volunteering days off
- Training and career development programs
- Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services
- Robust Employee Assistance Program (EAP) with mental health service
- Family forming benefits and paid parental leave
Security Requirements
At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business and customer information.
Depending on the role, employment may be subject to background verification and additional regulatory or compliance requirements, including obligations related to data protection and export control laws where applicable.
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