Senior Site Reliability Engineer

Notes to applicants:

• Most roles at Dimensional will be part of our best-of-both hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.

Job Description:

About the Technology Team:

The Technology Department at Dimensional leverages the rapidly evolving state of the art to engineer scalable, innovative, and research driven solutions to improve our client’s financial lives.

Software Engineers at Dimensional participate in the design and development of software solutions across an array of domains from Research and Investments to Sales and Marketing; collaboratively developing MVPs to test their ideas and rapidly iterate with constant feedback from users. Dimensional invests heavily in developer tools, platforms, paradigms, and experience enabling teams to provide modern solutions that contribute profoundly to our client’s success.

We are looking for a Senior Site Reliability Engineer to join our team to help manage our global investment data technology systems and processes designed to deliver high quality data to Research, Portfolio Management, Compliance and Trading business units. The most important qualifications are a passion to provide excellent support by applying software engineering mindset to the management of production operations. The level of seniority for this position is negotiable based on experience.

What you might work on:

As a SRE, you will build automations using industry accepted tools to help manage, monitor, and improve Dimensional’s application and data delivery pipelines running in the production environment. You will implement SRE discipline and practices to measure, optimize and maintain scalability, repeatability, consistency, portability, and security of deployed solutions. You will:

• As an SRE, provide on-call coverage and support for incident and problem resolution, day-to-day activities of Dimensional’s global investment and research staff, and help establish support best practices. Continuously improve the production environment through automation and systemization.
• Partner with various application, client, support, and platform teams across disciplines to facilitate lifecycle management of existing software and infrastructure products and implement automated tests to speed up upgrades and necessary changes in the environment.
• Establish and implement SLAs (Service Level Agreement), SLOs, SLIs metrics production systems and implement alerting and monitoring to detect and resolve service level degradations and outages.
• Apply software engineering mindset to solving production operations management problems. Develop automation to reduce human intervention in existing operational processes
• Build a deep understanding of Security controls and audit processes and help administer and manage permissions in the environment. Help run security audits, partner with the Cybersecurity team to provide an excellent audit experience and outcome.
• Facilitate disaster recovery exercises, automate toil away from the DR test exercises and help reduce the complexity of DR testing.
• Develop governance on the production environment by developing and maintaining inventory of (software, security, and systems) assets in the production environment. Contribute to building standard release management practices to manage risk introduced by changes. Participate in code and change management reviews.

The successful candidate will be self-motivated and have a strong drive for learning and self-improvement.

Qualifications:

• Bachelors Degree in Computer Science or related field or 5+ years of related job experience in lieu of degree3+ years of experience in writing code in languages like C# or Python. Strong experience with Bash, PowerShell, or other scripting languages
• 2+ years of experience with data storage, orchestration/scheduling, and pipeline platforms such as MongoDB, SQL Server or Postgres, Airflow and Kafka.
• 3+ years of experience developing CI/CD pipelines, build tools, configuration management frameworks such as Ansible, Jenkins, Team city etc.
• 3+ years of experience implementing and using monitoring platforms and solutions, such as Grafana, Kibana, Prometheus, ELK etc.
• Experience composing and delivering technical presentations or other forms of documentation to various levels of technical and non-technical leaders
• Understanding of SDLC (Software Development Life Cycle), agile software development methodologies, values, and procedures
• Understanding of basic systems, network, and data security principles.
• Strong interpersonal communication, problem solving and troubleshooting skills.
• Ability and willingness to provide on-call support for production processes as needed.

Preferred Competencies:

• Experience in providing excellent Technology support for complex business processes.
• Interest and ability to learn other coding languages as needed
• Ability to write in English fluently and idiomatically
• Advanced degree or equivalent experience in engineering, computer science or other technical related field
• Experience with agile/scrum methodologies
• Financial services industry experience
• Experience with any of the following: 

Redis, Postgresql Airflow, Kafka, AWS, serverless/microservice architectureTDD, BDD, Numpy/Scipy/Pandas, React, Angular, Vue.js, Node, Ansible

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.