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Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
SUMMARY:
Q2 is seeking Senior Solutions Consultant to join a high-performance team that is serves as a technical subject matter expert supporting both pre-sales and post-sales activities for Symphonix, Q2’s modern loan origination and decisioning platform designed to streamline and digitize the end-to-end lending experience.
You will interact with clients across all financial services verticals, in a variety of lending industries, helping them transform their lending operations through automation, configurable workflows, and data-driven insights. Also, to deliver scalable, compliant, and customer-centric lending solutions.
We are a fast-paced, innovative environment offering some of the most advanced solutions in the lending digitization space today. Many of the region’s top Fintechs are already Symphonix clients, and demand for scalable, intelligent lending innovation continues to grow.
RESPONSIBILITY:
- Achieve mastery of Q2’s live software demonstrations and solution capabilities.
- Serve as a subject matter expert on Q2 solutions and how they address evolving market and financial institution needs.
- Closely working with Regional Sales Managers (RSMs), Customer Success Managers (CSMs), Product Management, and Marketing to deliver compelling solution demonstrations, validate technical feasibility, and ensure successful implementation of Q2 solutions.
- Operate across mortgage, auto lending, corporate lending, invoice financing, and asset finance products.
- Perform in-depth client needs analysis and translate requirements into tailored Q2 solution designs.
- Build proof-of-concepts, mini-applications, or rapid prototypes to demonstrate feasibility.
- Provide technical leadership and support during RFI/RFP processes.
- Share case studies and successful implementation examples to illustrate best practices.
- Support Q2 marketing initiatives, including webinars, campaigns, trade shows, speaking engagements, and the Q2 user conference.
- Participate in competitive analysis and provide insights on market positioning.
- Cross-selling to existing customers involves identifying and offering complementary products.
- Support solution implementation, configuration, installation, and validation.
- Ensure product applications function according to defined specifications and customer expectations.
REQUIRED QUALIFICATION:
- Bachelor’s degree in a relevant field and 8+ years of related experience, OR advanced degree with 6+ years of experience, OR equivalent relevant work experience.
- 5+ years of experience in a solutions consulting, sales engineering, or similar client-facing technical role preferred.
- Industry experience in Lending (Loan Origination and/or Loan Servicing) required.
- Experience working with or delivering SaaS-based solutions, including solution architecture, implementation, and customer enablement.
- Salesforce experience is preferred.
- Strong understanding of digital banking platforms and how financial institutions leverage technology to compete.
- Working knowledge of technical architecture, integrations, APIs, and SaaS delivery models.
- Strong consultative, presentation, and communication skills.
- Self-motivated, highly organized, and adaptable in a fast-paced, rapidly expanding technical environment.
- Willingness to travel as required.
This position requires fluent written and oral communication in English.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
Our Culture & Commitment:
We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Q2 North Sydney, New South Wales, AUS Office
201 Miller St, North Sydney, New South Wales, Australia, 2060
