Senior Technical Business Analyst (Telecom Data Focus)

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking a highly experienced and diligent Senior Technical Business Analyst to join a strategic, high-visibility initiative focused on enhancing compliance and improving operational resilience across critical network services. This role is central to defining the data blueprint for mission-critical systems and ensuring they meet rigorous regulatory and functional standards.

You will function as the key translator, expertly bridging complex business mandates with robust technical solutions. Your primary responsibility involves diving deep to analyze, map, define, and meticulously document every crucial data field, data flow, and technical integration point. You will partner closely with stakeholders and development teams, ensuring that all system interactions are built upon clear, accurate, and compliant data specifications. If you possess a depth of technical expertise and are ready for a challenging project with significant strategic impact, this is an excellent opportunity.

• Extensive background as a Technical Business Analyst, having mastered the domain within a telecom or related critical network service provider environment.

• You possess expert-level knowledge of OSS/BSS systems, their data models, and complex end-to-end operational workflows.

• Strong proficiency in SQL and data analysis is essential, with proven capability in interrogating and managing large, complex datasets.

• You are highly skilled in technical documentation, consistently delivering precise artefacts: data dictionaries, field specifications, detailed DFDs, and robust API documentation.

• Deep familiarity with modern integration patterns, ETL processes, and stringent data governance principles applicable in a regulated environment.

• An exceptional communicator, adept at confidently leading discussions with senior stakeholders and providing clear technical guidance to developers.

• Experienced and comfortable operating in structured Agile/Scrum environments, leveraging tools like JIRA and Confluence for requirement management.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks