Senior Technical Consultant

Senior Technical Consultant (Braze)

Digital Alchemy, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of  offices spanning Asia, Europe and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal Transformation to learn and develop, 2. Transformation of the markets we operate in through our work, and 3. Transformation of the world that we live in through the development and support of sustainable enterprises that benefit underprivileged communities and reduce the degradation of our environment.

Digital Alchemy is an inclusive and diverse employer, we do not discriminate on any basis including gender, ethnicity, religious background, sexuality and any other factors, and we actively recruit for a strong and diverse workforce.

About the Role

As Senior Technical Consultant you will be expected to lead the technical team in client projects and in Pre Sales. This role will be a key point of contact for our clients ensuring business objectives are met through technical capabilities. The role requires a deep and holistic understanding of data and cloud cloud platforms , marketing technologies and data analytics.

Responsibilities:

• Understand client stakeholder needs and facilitate negotiation and requirement collection among stakeholders.
• Provide technical solutions to clients data and marketing technology objectives. 
• Possess strong knowledge and understanding of business processes from a data-driven perspective.
• Provide technical expertise for the design, modeling, and implementation of clients' data-related initiatives.
• Drive analytical marketing strategies and contribute to acquiring and expanding client accounts.
• Lead technical streams for  projects and internal initiatives.  
• Work closely with the sales team in a hands-on capacity to provide expert knowledge on data analytics and the role of analytics in marketing campaigns.
• Develop and maintain strong client relationships, acting as a trusted advisor for data and marketing technology solutions.
• Build strong, profitable, and growth-oriented relationships with new and existing clients.

Required Skills & Experience

• Appropriate degree in Computing or Engineering.
• Min 2 years of experience in Braze marketing automation solution
• Strong analytical and problem solving skills 
• Strategic thinking and planning capabilities, with a hands-on and full ownership mentality.
• Passion for big data projects
• Excellent communication skills (verbal and written) to engage with both technical and non-technical teams.
• Strong interpersonal skills to liaise with clients at all levels. 
• Ability to lead a conversation and think on your feet.
• Skills and experience in data platforms such as
  • Snowflake , Databricks , CDP’s
• Skills and experience in cloud platforms such as AWS, GCP and Azure.
• Experience and knowledge in ETL, real time data processing, data modelling, data science and data governance.