The role focuses on maximizing sales and market share for designated products, coaching Territory Managers, managing customer relationships, and assisting with product marketing and complaints.
JOB DESCRIPTION:About Abbott|
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of .
- Amazing health and wellness benefits and perks.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Responsibilities
- Provide coaching as needed to Territory Managers
- Proactively drive sales and develop initiatives
- Manage all aspects of the customer relationship; engage senior leadership as needed
- Act as a key contributor in sales meetings
- Demonstrate behaviours consistent with a Senior TM
- Achieve sales targets and increase market share for assigned territory as well as providing input to the overall performance of the state.
- Actively implements and executes on sales force effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.
- Achieve sales targets and increase market share for assigned territory.
- Utilise available sales analysis tools to assist in territory planning.
- Develop relationships with and service key customer groups, identify and utilise key customer networks.
- Utilise internal resources to assist servicing customers within your territory
- Manage your consignment stock
- Maintain accurate customer profiles.
- Maintain up to date product knowledge and actively participate in education programs.
- Assist with product marketing and launches.
- Provide market feedback on product and competitor activity.
- Attend to/comply with customer service and other administrative requirements within the required timeframe.
- This role may require 24 hour on-call responsibilities to fulfil your duties.
- Attend company sales meetings as required
- Some rural, interstate and possibly international travel may be required to fulfil your duties
- Have a sound understanding of, and comply with, the industry (MTAA) the Code of Conduct and Company Compliance requirements
- Handle and document customer complaints according to ANZ Field Event Reporting Standard Operating Procedure.
- Knowledge of and commitment to the requirements of the Quality Management System
- Attend company sales meetings as required
- Handle and document customer complaints according to ANZ Field Event Reporting Standard Operating Procedure.
- Knowledge of and commitment to the requirements of the Quality Management System.
- Knowledge of and commitment to Work, Health & Safety responsibilities.
- Action any other customer complaints with relevant Abbott Medical ANZ Business Unit.
- Execute the position and Business Unit responsibilities according to applicable Abbott Medical ANZ Standard Operating Procedures
- Perform other related functions and responsibilities as directed by Manager
Minimum Experience/Training Required
- Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales Force
DIVISION:NM Neuromodulation
LOCATION:Australia > Macquarie Park : 299 Lane Cove Road
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Yes, 20 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
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