Experience Designers at AKQA craft, concept, and deliver interfaces that make technology more natural and enjoyable to use. With expertise in design strategy, technology and brand, our design team of researchers, visual designers and user experience designers take a human-centred approach to create beautiful and meaningful brand experiences.
Our Senior Experience Designers (UX) bring clarity to complexity. With a deep understanding of user needs, business goals and technology, they create purposeful experiences that are both functional and elegant. They approach each challenge with curiosity, empathy and a collaborative spirit—advocating for the user at every step.
Located in Sydney or Melbourne, as part of AKQA you’ll work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You’ll also have the opportunity to learn and grow within a creative and technically advanced team, and have access to ongoing personal and professional development. At AKQA, we are committed to both your career growth and your work/life balance.
ROLE REQUIREMENTS
- Develop user journeys, flows, sitemaps, wireframes and prototypes that simplify complex systems and solve real user needs.
- Apply user-centred design principles to create accessible, inclusive products and services.
- Ground your design thinking in research, data, and insight—balancing empathy with strategic intent.
- Facilitate user research and stakeholder workshops to uncover insights and define goals.
- Collaborate with cross-functional teams in agile, iterative environments.
- Contribute to design systems and component libraries using modern tools like Figma.
- Present your ideas and thinking clearly to internal teams and client stakeholders.
- Prototype and test concepts early and often, iterating based on feedback and results.
- Stay curious—always exploring evolving design trends, technology and human behaviour.
QUALITIES AND CHARACTERISTICS
- Strong experience in UX design, either client-side or agency, with a compelling portfolio showcasing user journeys, research, and problem-solving.
- Deep understanding of human behaviour and user-centred design across digital platforms.
- Experience running user research, facilitating workshops, and translating insight into action.
- Proficiency in UX tools such as Figma, InVision, and relevant research/prototyping platforms.
- Ability to operate autonomously while being an active, collaborative team player.
- Strong verbal and written communication skills—you can explain and defend your ideas with clarity.
- Experience designing within agile environments and collaborating with multidisciplinary teams.
- A growth mindset—motivated to evolve your craft and contribute to team development.
- High levels of empathy and curiosity—driven to understand users and design experiences that truly serve them.
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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