ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Site Partner IILocation: Australia (home-based)
Employment Type: Full-time
ICON is a world-leading CRO, and we’re on the lookout for a driven Site Partner to join our talented team in Australia. If you’re passionate about delivering high-quality clinical research outcomes and thrive in a fast-paced, collaborative environment, this is a fantastic opportunity to make your mark.
The OpportunityIn this role, you’ll take ownership of coordinating all activities required to ensure smooth, timely site activation across single or multiple studies. You’ll play a key role in driving clinical trial start-up efficiency, building strong site relationships, and delivering an exceptional customer experience from day one.
What You’ll Be DoingLead the proactive coordination of all tasks needed for timely site activations and ongoing maintenance across assigned sites.
Act as the primary site liaison and escalation point, resolving issues promptly and ensuring a positive and professional site experience.
Partner closely with site teams to accurately forecast and plan Site Activation and CDP approval timelines, capturing risks and mitigation strategies in ICON systems.
Collect, quality-check, and prepare all Critical Document Package (CDP) materials in line with ICON SOPs, ICH/GCP, regulatory requirements, and sponsor expectations—ensuring complete, accurate TMF documentation.
Support ethics/IRB submissions, local regulatory requirements, and timely delivery of country and study-specific documents.
Prepare, adapt, and customise Informed Consent Forms and coordinate required translations, including back-translations.
Build strong working relationships with key functional partners (Project Managers, CTMs, Regulatory leads, third-party vendors) to ensure smooth project delivery.
Drive site start-up timelines with accuracy, urgency, and forward-thinking planning—escalating risks early and providing clear contingency plans.
Support budget and Clinical Trial Agreement (CTA) negotiations where assigned, maintaining proactive site communication throughout the process.
Ensure timely and accurate entry of all site status updates into tracking and management systems.
Participate in site selection and qualification activities as required.
Serve as a Subject Matter Expert in relevant processes, staying current with evolving regulatory requirements.
Contribute to process improvements, efficiencies, and technology initiatives that enhance the site and customer experience.
Solid working knowledge of ICH-GCP, local country regulations, and SOPs/WPs.
Strong organisational skills with the ability to manage multiple priorities and drive outcomes.
High attention to detail, with a commitment to quality, accuracy, and documentation excellence.
Outstanding communication and stakeholder-management capabilities.
A proactive, solutions-focused mindset, and confidence in escalating issues early.
Experience in clinical trial start-up, site activation, or a related role within a CRO or sponsor environment is highly regarded.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Top Skills
ICON plc Sydney, New South Wales, AUS Office
Wallumedegal Country, 2 Lyon Park Road, North Ryde, Sydney, New South Wales, Australia, 2113
