At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewSCM is a Skip Tracing, Forwarding, Data Skip and Impound division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization
Job Description
The Skip Assign/Flip Administrator will play a critical role in ensuring the efficient distribution and management of accounts within the Skip Floor department. This position requires a high degree of accuracy, strong organizational skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities
Assign new accounts to Skip Tracers in a timely and accurate manner.
Reallocate (“flip”) accounts among the Skip Floor team as needed to optimize productivity.
Monitor past-due comments within Skip Queues and escalate issues when necessary.
Forward information from clients regarding updates and other relevant details provided.
Required Qualifications
Proficiency in computer systems and applications; ability to quickly learn new platforms.
Strong attention to detail and organizational skills.
Dependable, with the ability to work independently and meet deadlines.
Effective written and verbal communication skills.
Preferred Qualifications
Experience in skip tracing or related account management fields a plus.
Familiarity with workflow management systems.
Target Base Salary Range: $45,760 - $47,840 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
- High School Diploma or GED equivalent.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
