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Slack Account Executive | SMB

Posted 3 Days Ago
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Sydney, New South Wales
Entry level
Sydney, New South Wales
Entry level
The role involves driving revenue within the SMB/MB segment by closing opportunities and enhancing customer success with Slack. Responsibilities include managing multiple customer accounts, providing tailored recommendations, and serving as the customer's advocate.
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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

  • Account Executive - Emerging Markets, Slack
    Slack is more than just a tech company. We are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent eager to do the best work of their life while supporting others in doing the same.We are looking for an Account Executive to join us as in our ANZ Mid Market sales team.
    This segment represents a huge opportunity for Slack and we are excited to develop this business unit in Australia & New Zealand. We seek outstanding people eager to do excellent work while supporting others in doing the same! You will be responsible for evangelizing the value of Slack to new Mid Market prospects, as well as working with existing customers to drive adoption and the value they derive from our platform. We are a customer-centric team that is passionate about the development of trusted relationships across our customer base.
    You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! We’re nice.Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?What you will be doing

    • Drive ACV within the SMB / MB segment (up to 200 employees) by creating, navigating, and closing opportunities, and making our customers successful with Slack.
    • Provide recommendations based on a customer’s business needs and usage patterns
    • Lead multiple customers simultaneously at various stages of the Slack buying cycle
    • Drive revenue through proactive outreach to new and existing customers
    • Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries
    • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas

    Across all sales teams, we are looking for the following attributes:
    1. Business acumen
    2. Consultative selling
    3. Prospecting skills
    4. Compelling communicator
    5. Urgency
    6. Competitive spirit
    7. Collaborative, win-as-a-team attitude
    8. Resourceful
    9. Coachable
    10. Drive for results
    11. Trusted advisor
    Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world.For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
    At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information”

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce Sydney, New South Wales, AUS Office

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