The Social Media Coordinator will manage social media content, coordinate with the creative team, respond to customer engagements, and optimize social strategies.
Title: Social Media Coordinator
Location: Washington, DC (On-Site)
Travel: Travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be required
Clearance: Current Public Trust or the ability to obtain one
**This position is contingent on contract award**
Key Responsibilities:
Location: Washington, DC (On-Site)
Travel: Travel beyond the minimum local commuting area of 50 miles from the primary place of performance will be required
Clearance: Current Public Trust or the ability to obtain one
**This position is contingent on contract award**
Key Responsibilities:
- Write copy for regular (weekly, monthly) social media posts for social media platforms.
- Create and curate social media content based on appropriate positioning and posture service customer portfolios and programs.
- Update social media content library, including developing content based on planned editorial calendar.
- Coordinate graphic creation with designer complete visual needs and deliver on deadline.
- Work with creative team to implement paid social media advertising campaigns.
- Manage a regular response cadence to respond to customer comments on social media platforms.
- Identify opportunities to optimize social strategy to improve performance.
- Schedule social media content in third-party software, managing distribution timelines and following up for completion.
- Collaborate closely with team and client POCs to validate all responses for appropriateness and timeliness.
- Onboard and maintain client social accounts.
- Keep up with social media trends.
- Review social content for grammar, spelling, and correct information.
- Implement changes based on client and team feedback.
- Contribute to creative content development processes where required.
- A Bachelor’s degree in business, communications, media, or related field., and
- At least ten (10) years of relevant experience, or
- At least five (5) years of experience with a Master’s degree or higher in business, communications, media, or related field.
- Understanding and experience with closed captioning and Section 508 accessibility to ensure all social media posts are accessible to people with disabilities.
- Ability to obtain and maintain a Public Trust.
Top Skills
Social Media Platforms
Third-Party Software
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