Solution Architect

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

What You’ll Do: 

Solution Architects at SailPoint begin with product training where they can leverage their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. 

Responsibilities: 

• Gathering customers' business use cases and documenting product-based requirements with recommended solution designs 

• Specializing in our Identity Security Cloud SaaS offering and associated products

• Become a specialist with our Non-Employee Risk Management (NERM) solution and own deployments and implementations of this offering across various customers

• Educating customers and partners on high-level product architecture, functional design, and best practices 

• Assisting in the scoping, analysis, and documentation of implementation projects 

• Developing and delivering technical training designed to enable/educate SailPoint implementation partners 

• Helping implementation team members design creative solutions to complex problems.  

• Assisting with the actual technical delivery of the solution via written code or complex configuration, where required

• Participating in pre-sales, and advising customers on the best use of SailPoint product(s).  

Requirements: 

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience 

• Experience in software development, implementation, and configuration 

• Excellent communications skills and extensive experience working directly with clients and partners 

• Experience with some of the following: 

• XML, SPML/SOAP, JSON, REST web and application servers 

• Windows and Unix (Linux, Sun, HP, AIX) platforms 

• Relational databases (Oracle, Sybase, MSSQL, MySQL) 

• NoSQL databases (MongoDB, Cassandra, Redis) 

• Directories (LDAP, AD) 

• Java, BeanShell, JavaScript Node.js

• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow)

• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP)

• Front-end language experience (HTML, CSS, Angular, React, Vue.js) 

Preferred: 

• Familiarity with SailPoint solutions such as SailPoint Identity Security Cloud, NERM and/or SecZetta is a plus

• Familiarity with other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus 

• Familiarity with AI and machine learning concepts a plus 

• Familiarity with role-based access controls and least-privileged access models a plus 

• Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 

• Security software or IT audit experience 

Education: 

• Computer Science degree, Engineering degree, or equivalent experience 

• J2EE certification and/or CISSP certification is a plus 

• SailPoint Certified Professional and/or Engineer is a plus and is expected within 12 months of hire 

Travel: 

• This position requires up to 20% travel 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.