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Drata

Solutions Engineer - Australia

Posted Yesterday
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Remote
Hiring Remotely in Sydney, New South Wales
Mid level
Easy Apply
Remote
Hiring Remotely in Sydney, New South Wales
Mid level
The Solutions Engineer will collaborate with sales and engineering teams to engage prospects, demonstrate technical value, and help customers solve complex challenges using technology. Responsibilities include conducting product demonstrations, gathering customer feedback, and managing technical responses to RFPs/RFIs while ensuring customer satisfaction and driving sales success.
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We are looking for a motivated, curious, and solutions-driven Solutions Engineer with a passion for helping customers solve complex challenges through technology. In this role, you will support the sales team in engaging prospects and customers, demonstrating technical value, and driving successful outcomes. You will play a key role in both new customer acquisition and expanding relationships with existing customers. Measures of success include contribution to deal progression and overall impact on sales team efficiency and success.

What you’ll do:

  • Partner with Solutions Engineers and Account Executives to support strategic deals and customer engagements
  • Support technical proof of concepts and demonstrations, helping to simplify the buyer’s journey
  • Align customer pain points and requirements with proposed solutions
  • Develop and deliver compelling product demonstrations
  • Gather and communicate customer needs to product and engineering teams for future enhancements
  • Conduct competitive research to inform positioning and strategy
  • Assist in building financial business cases for prospective customers
  • Manage technical aspects of RFP/RFI responses and documentation

What you’ll bring:

Curiosity

  • A strong desire to understand customer challenges, industry trends, and evolving technologies
  • Ability to quickly learn and adapt to new technologies and solutions
  • Proactive approach to problem-solving, always looking for creative ways to add value

Collaboration

  • Ability to work closely with sales, product, and engineering teams to deliver the best solutions for customers
  • Willingness to share knowledge and contribute to team success
  • A mindset of continuous learning and improvement through feedback and shared experiences

Solutions-Oriented Mindset

  • A proactive approach to identifying challenges and proposing effective solutions
  • Ability to translate technical capabilities into business value for customers
  • Strong analytical thinking to support decision-making and sales strategy

Impactful Communication

  • Ability to clearly articulate complex technical concepts in an easy-to-understand manner
  • Strong written and verbal communication skills for presentations, customer interactions, and internal collaboration
  • Confidence in delivering demonstrations and engaging with stakeholders at all levels

Requirements:

  • 4+ years of experience as a Sales / Solutions Engineer preferably in the SaaS space.
  • Working knowledge of common cloud providers across tools including:
    • Infrastructure - AWS, GCP, Azure
    • Identity Management - Okta, Google Workspace, Entra ID
    • Version Control - GitHub, BitBucket, GitLab
  • Experience owning the POC process and being the technical partner of the prospective customer throughout their evaluation.
  • Solid technical background with understanding and/or hands-on experience in integrating cloud systems and API workflows
  • Proven track record selling/supporting complex enterprise solutions
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Excellent written and verbal communication skills
  • Excellent presentation and creativity skills

Benefits:

  • Supplemental Health Benefits Offered
  • Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
  • Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
  • 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
  • Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office

This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). 

A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.


Drata is on a mission to help build trust across the internet.

Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.

We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We've felt firsthand how burdensome achieving and maintaining a strong security and compliance posture can be at a fast-growing company. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time.

Our team of SaaS, security, compliance, and audit experts have built a better way - with automation.

Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

Top Skills

AWS
Azure
GCP

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