Solutions Engineer - Greater China

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you're ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.
Our Company's Values
Atlassian's core values guide our culture and decision-making:

• Open Company, No BS: We promote transparency and honesty in communication.
• Build with Heart and Balance: We create effective products while prioritizing user experience and empathy.
• Don't #@!% the Customer: Customer satisfaction is our top priority; we put customers first with integrity.
• Play, as a Team: Collaboration and teamwork are essential for achieving our goals.
• Be the Change You Seek: We empower individuals to take initiative and drive positive change.

Our Team's Values

• Excellence: Strive to exceed expectations and ensure stakeholders love working with us.
• Team > Individual: We win and lose together, supporting each other and celebrating our successes as a team.
• Intentional Positivity: We move forward with positive intent, assuming the best in those around us.
• Own Your Domain, Your Way: Drive and own your work, making it successful and uniquely yours.

What You'll Do

• Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
• Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
• Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
• Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
• Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

Your Background

• 3+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or a customer facing capacity.
• Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
• Technically minded or experienced in working with technology.
• Comfortable in a multi-functional context, engaging with executives or technical audiences.
• Proficiency in English and Mandarin is mandatory.
• Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
• Knowledge of how software is defined, built, and deployed is a plus.
• Prior use of Atlassian products is a plus.

How We Work Together

• We solve problems as a team and we're always willing to help each other.
• We believe in a distributed-first work model, allowing employees to work from various locations across the region while maintaining strong connections and collaboration.
• Empowered to "Be The Change You Seek," we encourage trying new things and learning from failures.

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .