E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
Solutions Engineer, Presales Engineering – Supply Planning
Position Overview
With the technological skills of a software engineer and the problem-solving mindset of a business analyst, at E2open the Solutions Engineer is part of the E2open Global Solutions Consulting (SC) organization and works with cross-functional groups across the company to enable engaging software demonstrations. In this role, you will create and maintain tailored demonstration environments, demo scenario data, and field enablement tool kits that support E2open Global SC resources. Solutions Engineers partner with Global SC resources to showcase E2open software and technologies by understanding our clients’ business needs and expectations and then designing tailored solutions to emphasize the value of E2open software capabilities. Solutions Engineers are agile workers who bridge the gap between product development and sales to create demonstrations that provide positive impact and drive resonance throughout the sales cycle. Come and join an innovative and growing company!
Responsibilities
- Requirements gathering, solution design, and implementation of business use cases related to supply chain management solutions being positioned by our sales teams to clients.
- Manage Supply Planning application [e2PR], Supplier Collaboration products. He or She is responsible for data preparation, configuring the application in line with requirements and maintain and upgrade the applications.
- Works with various E2open resources across product, operations and sales in developing specifications, analyzing user requirements as well as developing, testing and maintaining solution demonstration environments.
- Contributes significantly to the effectiveness and efficiency by creating and maintaining practice aids, configuration specifications, datasets, best-practice documentation collateral, and etc.
- Provides a variety of technical support offerings to the Global SC team including quality assurance/design review, demonstration environment setup, operations consulting, troubleshooting and system testing.
- Works with the Presales Engineering Director & Team Lead(s) to provide accurate estimations, feasibility scoping, timely communications, and quality deliverables with respect to the work assigned within agile timeline requirements established by the sales teams.
- Works with appropriate parties to ensure product issues are communicated, understood and resolved in support of sales opportunity timelines.
Qualifications and Experiences
- Education: Bachelor of Engineering Computer Science, Management Information Systems (MIS), or Information Technology (IT)
- Work experience: 5-7 years of experience in a software development or business analyst role -preferably within an enterprise software development, consultancy, or service organization
- Adaptability: Comfortable working within an agile, fast-paced environment, often with short timelines & inexact requirements
- Critical thinking with creativity: Ability to comprehend, analyze, and interpret complex requirements and provide a recommended solution and/or options to consider.
- Innovative mentality: Ability to problem-solve, both independently and working as a team
- Communication & organization: Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to internal customers. Ability to effectively present information in written and verbal form.
- Software engineering: Enterprise software development languages (e.g. Java, SQL) and Linux or Unix operating systems. ETL and virtualization tools experience a plus. Should be able to work with Excel.
- Software development lifecycle: Experienced in developing, configuring or maintaining software applications.
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.
