Minor International

Spa Receptionist

Posted 7 Days Ago

Be an Early Applicant

NSW

Entry level

NSW

Entry level

The Spa Receptionist at Elysia Wellness Retreat is responsible for welcoming and checking in spa guests, ensuring their comfort, managing bookings, and providing exceptional customer service throughout their visit.

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Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Elysia Wellness Retreat are looking for a Spa Receptionist who is passionate about providing excellent customer service to join the team on a part time basis.

You have the important job of guiding guests through their visit, from smooth check-ins, to ensuring their comfort throughout their visit, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

Welcome and check in spa guests
Communicate professionally
Make bookings
Assist guests during their visit

Qualifications

Previous experience in a spa or resort highly regarded
Customer service experience essential
Excellent written and verbal communication skills
Exceptional customer service skills and an unwavering positive attitude
The ability to successfully provide a high level of customer satisfaction
Professional presentation essential
Availability to work a variety of shifts Monday-Sunday, 7am-7pm , including weekends and public holidays

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
Discount when you visit any of our restaurants, cafes, bars and wellness retreats
Discounts on 530 Minor hotels and F&B outlets across the globe
50% off The Coffee Club VIP membership
Furniture, Australia Zoo, Medibank insurance discounts
Secondments and promotion opportunities across Minor Hotel globally
Career progression & education assistance
Additional paid leave including Birthday, Vaccine and Study leave
Wellbeing programs (Uprise)
Reward & Recognition programs
Team member referral program
Uniform provided
Laundry allowance for some roles*

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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