Sr Services Executive

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The ANZ team of Services Executives is a diverse group with extensive skills and deep experience ranging from professional services consulting, project delivery, domain functional expertise and services sales.
The team plays a significant role in connecting Workday’s services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.
Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and handling detailed and sophisticated information to prepare estimates, proposals and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for leading global businesses.

As a Workday Services Executive in the ANZ Field Services team, you will be responsible for planning, management, and execution of Professional Services business development activities of Workday propositions across Australia and New Zealand. You will be a key team member of the Workday Pre-sales Services team, working alongside the Workday Account Executives, driving Workday Subscription sales, including Core HCM, Australian Payroll, Core Financials, Planning and Analytics.

You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to optimally position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a specialist in Workday’s innovative deployment methodology. You will work closely with Workday Service Partners to help them plan successful projects and grow their business. 

If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a multifaceted environment, then the Workday ANZ Field Services team is the place for you.

What you’ll do

• Understand the competitive landscape and prospect needs so you can optimally position the value of Workday’s innovative deployment methodology and Professional Services.

• Focus on the Workday Financial and HCM segments for the ANZ Region, working with Account Executives and Customer Success Managers.

• Present Workday’s Services overview and its value proposition.

• Conduct detailed services discovery sessions with prospects to understand their business challenges and requirements.

• Build and validate Professional Services Proposals and high-level Project Plans.

• Cultivate mutually beneficial relationships with Workday Service Partners.

• Assess project team training needs for prospects and customers.

• Maintain accurate and timely prospect, pipeline, and services forecast data.

• Lead, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.

• Provide support for services activities and events.

About You

Basic Qualifications (must have experience)

• Demonstrable experience leading implementation projects in the domains of –Financials/ERP systems, or Human Capital Management, as well as delivering large-scale systems implementation projects.

• Proven experience in Professional Services sales, preferably in Financials/ERP, and/or HCM & Australian Payroll solutions. 

Other Qualifications (preferred, but not essential)

• Proven track record in leading sophisticated services sales cycles from start to finish with a track record of successful quota attainment.

• Understand and can effectively explain the benefits of cloud architectures.

• Solid understanding of vendors, products, and services in the Financials/ERP, and HCM Enterprise Application space.

• Great presentation skills while participating in a fast-paced, sophisticated product and services sales cycle.

• Strong attention to detail and experience with commercial processes and tools, including RFP responses, project calculation and/or estimation tools, and scope description and/or contract documentation.

• Ability to travel up to 35%.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!