It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
Machine Learning is an integral part of how we at Cash App design products, operate, and pursue our mission to serve the unbanked as well as disrupt traditional financial institutions. Our massive scale and deep trove of transaction data create an endless number of opportunities to use ML and AI methods to better understand our customers and offer new products and experiences that can improve their lives. We are a highly creative group that prefers to solve problems from first principles; we move quickly, make incremental changes, and deploy to production every day.
As part of the Risk ML team, you will build machine learning models that detect fraudulent activity in real time and help keep our customers safe and secure. You will experiment with state-of-the-art algorithms to drive down false positives, collaborate on new product features to drive fraud losses down, use any and every dataset at your disposal to analyse emerging fraud patterns, engineer new features for risk models, and deploy robust models to take action on bad activity in real time.
This role can work remotely from anywhere in Australia or New Zealand, or from our offices in Melbourne, Sydney and Auckland.
You Will
- Be responsible for building machine learning models to detect and act against fraudulent activity, as well as researching emerging fraud patterns, and leading and participating in cross-functional initiatives to tackle problems.
- Collaborate cross-functionally with our engineering, product, and operations teams located across Australia and the United States (particularly Melbourne and San Francisco) to keep our customers and their money safe.
- Work closely with the ML Engineering teams who build the systems that allow our models to operate at scale and in real time.
- Contribute to the growth of our modelling capabilities through mentoring and supporting fellow modellers
- Exercise a high level of autonomy and responsibility, own your solutions from design through to operation
You Have
- Bachelor's degree in a quantitative field such as Mathematics/Statistics/Physics or Machine Learning. Masters or PhD preferred
- 5+ years of experience in machine learning, artificial intelligence, or a related field
- Strong knowledge of machine learning algorithms and data analysis techniques
- Excellent problem-solving skills and attention to detail
- Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders
Technologies We Use and Teach
- Python (NumPy, Pandas, sklearn, xgboost, TensorFlow, keras, etc.)
- MySQL, Snowflake, Tableau, Mode
- GCP/AWS
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Top Skills
What We Do
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.
Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Why Work With Us
Across our ecosystem, we’re working to help our diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.
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Block Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most employees can join Block in an office location, from home, or with a mix of both. We create work spaces and experiences that help individuals and teams to be their most creative and collaborative.