The Staff Solutions Engineer supports sales by demonstrating API Management solutions, maintaining customer relationships, and managing proofs of concept while coordinating with various teams to ensure customer satisfaction.
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with new and existing customers. This is a position supporting enterprise and strategic accounts. If you are motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
This role is based in Sydney or Melbourne.
What you'll be doing:
- Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
- Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/ requirement gathering to product reviews/ demos and into production.
- Lead and manage PoCs throughout the entire evaluation process.
- Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
- Support and enable partners to drive customer success and outcomes.
- Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
- Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
- Ability to travel as required.
What you'll bring for success:
- 10 years or more of industry experience in software and technology.
- 5 years or more of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source, or Enterprise Software company.
- Proven experience working with middleware, API management, integration, open-source technology and Kubernetes.
- Foundational knowledge and understanding of API Management and integration, Cloud computing trends, and open-source business models.
- Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
- Enthusiasm for working in a high-profile, fast-paced startup culture.
About Kong:
Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.
#LI-AP1
Top Skills
Api Management
Cloud Computing
Kubernetes
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